TaskUsManager, Compensation
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Compensation Manager will oversee the following key areas of compensation administration and management in SEA and may also serve as regional representative/POC for other global projects and initiatives:
Compensation Audit
Off cycle Compensation Requests
Annual Merit Process
Internal Movements
Compensation Tickets
Compensation Surveys and Benchmarking
Pay Structure Maintenance
Pricing and Job Evaluation
Salary Budgeting
Policy and Process Management
Responsibilities:
Compensation Audit
Bonus Audit and Validation:
Conduct monthly audit and validation to ensure employees are assigned the correct bonus plan based on defined eligibility criteria.
Check the accuracy of the assigned bonus plan details to the eligible employees (plan type, target, eff date) and ensure consistency between contracts and Workday record.
Campaign Audit:
Lead the walkthrough of the market wage analysis with auditors and compliance team for specific accounts in TaskUs.
Oversee timely submission of required evidence and ensure accuracy of the details submitted to campaign auditors.
Finance Audit:
- Review and sign off all reports requested by Finance to be submitted to external auditors.
Compensation Data Audit:
- Lead coordination with HRIS / Data Governance team to maintain clean and accurate compensation data in Workday.
Manual Inputs
- Reviewer of the manual inputs to be endorsed to HRIS and Payroll (eg. lump sum payment, relocation subsidy and any other payment that are not directly recorded in Workday).
Compensation Administration
Deliverable(s) :
Offcycle Compensation Change Requests
- Review the analysis and recommendations prepared by the Sr Compensation Analysts for all off cycle compensation change requests received for the month.
Annual Merit Process
- Ensure all data points required to complete the merit calculations are updated and accurate. This includes:
- employee information
- compensation changes
- pay structure
- exceptions and exemption cases to be considered in the merit process
Internal Movements
Conduct random check on pay change memos prepared by Sr Compensation Analysts during campaign movements
Review package recommendations from Recruitment for lateral movements and promotions.
Conduct initial assessment when hiring managers request for packages that are higher than the standard guidelines for internal movements.
Compensation Tickets
- Escalation point when Sr Compensation Analysts need guidance and direction to resolve tickets.
Compensation Management
Deliverable(s) :
Compensation Surveys and Benchmarking
Prepare and submit the compensation survey data to various third party administrators.
Address clarifications required by the vendors on the submitted data.
Monitor the release of the compensation survey data results and download the results once available.
Pay Structure Maintenance
Conduct regular audit and validation to ensure the Pay Structure is updated and accurate at all times.
First escalation point when the business is requesting for specific set up that deviates from the agreed job architecture of TaskUs (eg. changes in level, roles to be tagged under multiple departments, exceptions on premium pay eligibility).
POC for coordinating significant changes in the Pay Structure which could impact other units like Recruitment, HRIS and Payroll.
Pricing and Job Evaluation
- Support/guide the Sr Compensation Analysts and collaborate with Talent Acquisition / Corp Recruitment in recommending rates for new campaigns that are non-standard or new roles under the Support group.
Salary Budgeting
- Main POC to provide comp-related data needed by Finance to plot budget projections for the succeeding year
Compensation Management
Deliverable(s) :
Compensation Surveys and Benchmarking
Prepare and submit the compensation survey data to various third party administrators.
Address clarifications required by the vendors on the submitted data.
Monitor the release of the compensation survey data results and download the results once available.
Pay Structure Maintenance
Conduct regular audit and validation to ensure the Pay Structure is updated and accurate at all times.
First escalation point when the business is requesting for specific set up that deviates from the agreed job architecture of TaskUs (eg. changes in level, roles to be tagged under multiple departments, exceptions on premium pay eligibility).
POC for coordinating significant changes in the Pay Structure which could impact other units like Recruitment, HRIS and Payroll.
Pricing and Job Evaluation
- Support/guide the Sr Compensation Analysts and collaborate with Talent Acquisition / Corp Recruitment in recommending rates for new campaigns that are non-standard or new roles under the Support group.
Salary Budgeting
- Main POC to provide comp-related data needed by Finance to plot budget projections for the succeeding year
Behavioral Competencies:
Integrity
Initiative
Dependability
Accountability
Flexibility
Team Player
Optimistic
Compassionate
Rational
Organized and Systematic
Qualifications:
Bachelor’s Degree, preferably related to Math or Statistics
At least 2 year experience in Total Rewards or Compensation
At least 2 years of experience working in a highly collaborative environment is required
At least 2 years experience in people and project management is required
With a strong background in compensation surveys, market data analysis, and job evaluation is required
With background in Workday Core Compensation is preferred
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.