Manager, Spaceport Operations

The Spaceport Operations Manager will develop, manage, market, provide strategic direction, and oversight of transportation programs which include: employee commute shuttles, on-site shuttles, airport shuttles, Tesla rental program, and bike share programs. You will be responsible for the optimization of routes and operational practices that provide the most efficient and safest transportation program possible. You will be responsible for training and implementing effective customer service strategies and training programs. The duties of the Spaceport Operations Manager will include but are not limited to coordinating operations, data analysis, monitoring, and motivating staff, ensuring excellent customer service, engaging with customers, hiring and developing talent, ensuring the team is current with all mandatory company training, scheduling, and payroll. The Spaceport Operations Manager will support the mission by providing a foundation of understanding for efficient transportation logistics, excellent customer service, and maintenance of vehicles that boost morale and productivity within SpaceX.