Solutions Architect (US, West Coast)

Be the liaison between our Enterprise customers and our Cloud Engineers. Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform.

YOUR MISSION

Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements.

RESPONSIBILITIES

You will use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard poolside platform.

SKILLS & EXPERIENCE

• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security

• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions

• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions

• Comfortable with distributed systems

  • Data pipelines, distributed processing, fault tolerance, performance optimization

  • Message queues, event-driven architectures, e.g. Kafka, Google pub/sub

  • Clouds: managed services, storage. GCP, AWS, Azure

• Experience with developer experience tools

  • Worked on CI/CD pipelines

  • Worked with containerization in production environments

• Programming languages

  • Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus

• Other relevant tools/experience

  • DevOps: Git, Docker, k8s, Terraform, baremetal

  • Monitoring and alerting (Grafana, Prometheus, Datadog)