Senior UX Designer

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking for A Senior UX Designer to be part of making this/that happen.

The Senior UX Designer  will contribute to our XDR department.

About the Role: 
It’s an exciting time for the UX Team at Arctic Wolf. The company is growing and we need great people to join our UX Team. We work in multi-disciplinary teams of UX Researchers & Designers, Software Developers and Product Managers to create solutions that delight our customers. We are passionate about creating intuitive, time-saving, and beautiful user & customer experiences and we’re looking for someone to join our team and help fulfil our mission.

The Senior UX Designer is responsible for being an advocate for our end users and helping build user interfaces and experiences that solve user problems and produce measurable UX outcomes. You will collaborate with Agile development teams to implement solutions and work through constraints. As a Sr. UX Designer you will plan, design, and facilitate effective UX projects and help development teams execute designs by participating in all phases of the design process from concept, to prototype, to production.

Responsibilities Include:
•    Lead team members in Product Management, Development, and Security Services to understand & deliver the key features identified in the Product Team roadmaps
•    Collaborate with UX Researchers on research methods and conduct your own research activities to gain insight and feedback from end users.
•    Create as-is and to-be user journeys, information architecture maps, and user task-flows to document problems, capture opportunities to improve, and communicate solutions
•    Design AI enhanced and augmented cybersecurity features / functions that deliver ideal functional allocation of tasks among humans and AI agents, and leverage the latest best practices and techniques for AI-driven user experiences
•    Collaborate with Product Management and Agile Development teams to plan, design and build features, usability updates and new product ideas.
•    Design and prototype highly interactive experience concepts, using the latest AI tooling to iterate quickly, based on reviews and customer feedback.
•    Seek out the most relevant and insightful feedback based on the needs of the project to improve designs and validate assumptions.
•    Contribute to Arctic Wolf Design Guidelines, Design Principles and Design System.
•    Coach fellow UX team members working in an agile development environment and facilitate collaboration with cross-functional roles.
We value a culture of sharing, so every team member has opportunities to share their work with colleagues and stakeholders. Once a year we hold a company-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products.

About You
•    You have experience as a UX Designer, including experience applying multiple user-centered design methods to solve user problems.
•    You understand Web Accessibility and have a solid understanding WCAG guidelines and levels.
•    You can model individual persona task-flows and workflows from the perspective of multiple personas.
•    You have designed for complex Information Architecture and UI patterns to support navigation in both desktop and mobile.
•    You are deeply familiar with common HCI principles and heuristics.
•    You have experience doing in-person and remote research techniques such as in-person discussions, remote interviews, remote testing, recording and online collaboration sessions.
•    You have some familiarity with AI tools, e.g. Figma Make, Claude Code or Cowork, Co-pilot, and you’re excited about using AI to accelerate the pace and quality of UX deliverables and measurable outcomes.
•    You have some familiarity with service design principles and methodologies, e.g. service blueprints, and a basic understanding of human factors fundamentals.
Prior team leadership and/or management experience is a plus but not required. Previous experience working in the cybersecurity domain is preferred but not required. We provide cybersecurity training during onboarding and via on-the-job training.

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related

challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

· Equity for all employees

· Flexible annual leave, paid holidays and volunteer days

· Training and career development programs

· Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.

· Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.

Security Requirements

· Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

· Background checks are required for this position.

· This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.