BSIEmployee Relations Lead – UK
We exist to create positive change for people and the planet. Join us and make a difference too!
Job Title: Employee Relations Lead – UK
Location: Milton Keynes OR Covent Garden, London (Hybrid)
About the role:
We are hiring an Employee Relations Lead – UK to join BSI’s People function, reporting to the Global Head of Employee Relations.
BSI operates in a complex, multi-jurisdictional environment where employment legislation and collective arrangements continuously evolve. This newly created leadership role will be responsible for delivering the employee relations strategy across the UK, ensuring compliance, consistency, and a high-quality people experience.
You will lead and develop a team of up to three ER Specialists, oversee all UK employee relations activity, and act as the senior subject matter expert across the region. Working closely with Centres of Excellence and global ER colleagues, you will drive sustainable operational plans, strengthen governance, and embed consistent frameworks across the UK.
Key Responsibilities:
Implement the UK employee relations strategy, translating global direction into sustainable operational plans.
Provide expert guidance on complex ER matters including organisational design, restructures, M&A activity, and collective consultation, balancing commercial needs with legal and regulatory obligations.
Oversee all employee relations cases across the UK, ensuring robust, consistent, and high-quality case management end-to-end.
Lead and develop a team of ER Specialists, driving performance, capability development, and high standards of delivery.
Proactively manage the collective employee relations landscape, including engagement with Works Councils and unions where applicable.
Deliver ER education and skills-building interventions to strengthen manager capability and reduce formal case volumes.
Collaborate with Centres of Excellence to ensure consistent policy implementation and integration with wider people initiatives.
Monitor and analyse case management data to identify trends, drive continuous improvement, and reduce employee relations cases in line with targets.
Maintain regional ER dashboards and reporting, providing insights to senior leadership.
Identify opportunities for digitalisation and AI-enabled improvements in ER processes and documentation.
Build trusted relationships with senior leaders, influencing decisions and shaping the future direction of ER across the UK.
To be successful in the role, you will have:
Detailed knowledge of UK employment law and HR best practice, with broader international awareness advantageous.
A strong track record of delivering employee relations leadership within a complex, global environment.
Demonstrable experience overseeing complex ER cases and collective consultation activity (including Works Councils/unions).
Experience building and embedding policies, frameworks, and governance from the ground up.
Strong stakeholder management skills, with the ability to influence senior leaders and drive change.
Excellent analytical capability, able to interpret data and translate insight into strategic action.
A commercially astute, solutions-focused mindset with resilience in fast-paced environments.
Strong communication skills, able to convey complex matters with clarity and authority.
Inclusive leadership capability, with experience developing and mobilising teams.
Desirable:
Experience operating within a matrixed, international organisation.
Broader international employee engagement exposure.
Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle
We’re building an organisation that meets the challenges of tomorrow. Want to grow with us?
We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.
Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.
We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.
We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.
D&I Policy
The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.
If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.
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About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.