The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The China Money Laundering Reporting Officer (MLRO) role, resides in Market Compliance Oversight (MCO) team that provides support and oversight on regulatory risk issues. The PayPal MCO team supports the first line teams of the company on advisory and oversight of regulatory requirements. The candidate will own the China AML/CTF policy and partner closely with key stakeholders in Global Financial Crime & Customer Protection (GFCCP), Products, HR, and others by providing advisory and oversight on the building of China AML/CTF Program.

Job Description:

Essential Responsibilities:

Lead complex projects and problem resolution efforts related to risk management.
Collaborate with teams to identify and analyze risks that may impact operations and assets.
Develop and implement strategies for risk mitigation and compliance.
Assess current business trends to inform risk management practices and improvements.
Drive global process improvements through effective project management and stakeholder engagement.

Minimum Qualifications:

8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Your way to impact:

As the expert on AML/CTF & sanctions, your work is pivotal in ensuring the China AML/CTF Program can fully meet the requirements from local regulations and PayPal enterprise requirements.

In your day-to-day role you will

Have daily interaction with key global stakeholders, including regional MCO team responsible for day-to-day management of regional AML programs and ongoing enhancements consistent with global AML/CTF policies
Provide onsite and remote support for internal audits and regulatory exams, as well as partner onsite visits and ongoing reviews of the AML/CTF program by external stakeholders
Collaborate with local teams to ensure policy requirements are effectively adopted globally
Conduct ongoing assessment of AML regulatory changes to assist in shaping the evolution of PayPal’s overall AML/CTF program, including, KYC, Due Diligence and Suspicious Activity Reporting
Partner with global and regional policy leaders to stay current on trends and typologies, developing a consistent feedback loop between the policy and investigative functions
Ensure that global and regional AML policies are continually refreshed in response to evolving risk landscape and regulatory changes
Help to drive consistency in language, structure and overall mission communicated in regional policies to properly reiterate a global approach despite distinct regional nuances
Provide AML subject matter expertise in the development and rollout of new products and capabilities
Regularly review international AML/CTF-related reporting (metrics and regulatory disclosures) to identify key trends, areas of opportunity and to generally stay abreast of critical program metrics and insights
Provide clear and succinct communication both verbally and in writing to all levels of management and staff
Review and approve AML/CTF-related documentation, including audit and exam responses, presentations, and policy documentation

What do you need to bring:

Deep subject matter expertise in China AML/CTF regulations, investigative practices, and proven ability to navigate a continuously evolving and complex regulatory landscape. The successful candidate will coordinate across multiple cross-functional teams, including local and global policy functions as well as investigative personnel executing on both global and regional AML/CTF programs requirements.
Ability to closely collaborate with customer-facing personnel, including Sales and Account Management as well as Product Development teams involved in creating AML/CTF related controls and key functionality to enable effective risk management
Outside-of-the-box thinking to formulate strategy to enable business growth in a compliant and sustainable manner
Excellent verbal and written communication in both English and Chinese Mandarin

Subsidiary:

PayPal

Travel Percent:

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Senior Manager, China MLRO