Operations Manager

Job Opening: Operations ManagerLocation: South Africa (Remote – US Hours)Type: Full-Time, Work from HomeHours: Monday to Friday: 9am- 5pm (US Hours)Pay: Monthly Salary

Role Overview

The Operations Manager is responsible for overseeing daily business operations to ensure efficiency, productivity, and quality. This role focuses on process optimisation, team leadership, and effective resource management to support organisational goals.

Responsibilities

• Oversee and manage daily operational activities to ensure smooth workflows.
• Develop and implement operational policies, procedures, and best practices.
• Lead, coach, and manage operational teams to achieve performance targets.
• Monitor key performance indicators (KPIs) and drive continuous improvement.
• Collaborate with leadership to align operations with strategic objectives.
• Manage budgets, resources, and operational costs effectively.
• Identify operational risks and implement mitigation strategies.
• Serve as the point of contact for operational issues and escalations.

Requirements

• Bachelor’s degree in Business Management, Operations, or related field (preferred).
• 3–7 years’ experience in operations management or a similar leadership role.
• Proven experience in process improvement and operational efficiency.
• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to analyse data and make data-driven decisions.