Program Manager - Program Operations

Explore the Nortal experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us? 🚀  Here’s what we offer you by joining us!  ✨ Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!   About the project  As a Program Manager - Program Operations, you will manage design critique sessions, stakeholder follow-ups, and program documentation, ensuring discussions turn into clear actions and decisions. The Program Manager will also help drive the adoption and operational effectiveness of the design system across teams.  How you'll contribute  ✅ Own the operational execution of the design program. ✅ Plan and facilitate design critique sessions, including preparation, documentation, and follow-ups. ✅ Track decisions and ensure action items are completed. ✅ Maintain program documentation, schedules, and operational artifacts. ✅ Coordinate with stakeholders. ✅ Coordinate collaboration between design, engineering, and external design agencies. ✅ Drive follow-ups with stakeholders to ensure progress and alignment. ✅ Prepare and present program updates and session materials. ✅ Maintain structured workflows for critique sessions and program activities. ✅ Support operational tasks connected to engineering or delivery when needed. ✅ Identify opportunities to improve processes and collaboration. ✅ Design System Enablement.✅ Support the adoption and continuous improvement of the design system.✅ Help ensure design system components are consistently used across teams. This would make you the ideal candidate  ✨ Bachelor's Degree in Computer Science, Engineering, or a related field. ✨ 8+ Years of experience working in Program Management, Project Management, or Operations roles. ✨ Strong experience coordinating cross-functional teams.  ✨ Experience facilitating workshops or stakeholder sessions. ✨ Excellent organizational, documentation, and communication skills. ✨ Strong autonomy, proactivity, and ownership mindset. ✨ Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.  What to expect from our hiring process  1. Let’s chat about your experience!  2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  3. Nail that, and you’ll meet our client - your final step to joining our amazing team!  🎯 At Nortal, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑‍💻 Apply now! 

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