QA Engineer I

Title: QA Engineer I Location: Washington, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You aren’t like everybody else. You aim a little higher. You reach a little further. Your experience is much broader than just a previous career or a few past jobs. You've been listening, learning, and paying attention to recent events which have demonstrated to you why building world-class technology for Public Safety is so important. You do more because it matters to you. And when it comes to looking for that next opportunity, you want to do work that matters to others.

At Axon, we build connected devices such as body cameras powered by an industry-leading digital evidence management platform. Our hardware, software, and training platforms bring security, efficiency, and transparency to law enforcement and are enabling us to truly change the world. The Axon business is growing rapidly and we are looking for a dedicated and proven Quality Assurance Engineer to join our Virtual & Augmented Reality team.

In this role you will work with the engineering teams to support QA efforts across our Community Engagement Training and Simulator Training products in Virtual Reality. The role focuses on helping define, execute, and document a series of QA steps that will result in providing the best possible experience for our users. This is a fast-paced role that works directly with other developers and QA leads to analyze and isolate software and hardware failures resulting in thorough, actionable bugs

You will join an interdisciplinary team that is tackling the biggest challenges in public safety training head-on, including immersive VR-based empathy and de-escalation training to help officers engage with the communities they serve with greater awareness and safety. We seek to revolutionize how training is implemented within public safety and we seek to accomplish this while abiding to the following guiding principles:

1. Build VR Solutions for Social Good: With our mission to Protect Life, we develop VR solutions that benefit both law enforcement and the community, while addressing key issues in society.
2. Empower Agencies with Data: Deliver ongoing data and analysis that provide agencies with key insights that enable them to make decisions that result in building better, more efficient, and positive programs.
3. Develop an Active and Diverse Virtual Platform: Leverage the latest in VR technologies to create a robust portfolio of solutions and the highest-quality content, that enable users to be more effective in their roles and manage the challenges of 21st century public safety.

Our VR Team

We believe that happy teams make the best products, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind, collaborate together, and have fun.

We believe we can only succeed if we deeply understand our customers and get to know them. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. We also work closely with our Axon Community Impact team, along with other community subject experts to create our content and curriculum to reflect the needs of both law enforcement + community.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.Reports to: Senior QA Manager

• Execute, maintain, and collaborate on test cases
• Add cases to an existing/established area
• Edit existing cases for accuracy
• Investigate and report on software and hardware bugs
• Report newly discovered issues and verify bug fixes
• Review bug reports from other team members
• Weekly reporting of task progress and bugs logged
• Review hardware, firmware and software architecture to ensure testability
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Collaborate with developers, designers and product managers to identify test coverage

What You Bring

• 0-3 years Experience in a QA/testing position

• Experience writing test cases, test plans and implementing test strategy

• Experience reviewing logs to derive the root-cause of bugs

• Competency with command line tools

• Experience with commonly used bug-tracking software such as Jira, Bugzilla, Mantis, etc

• Clear, accurate and succinct written and verbal communication

• Understanding of the software development life-cycle and quality assurance

• Experience with Android debugging tools

• Experience working with a variety of automated and manual testing methodologies

Preferred Qualifications

• Bachelor’s degree in computer science or related field, or equivalent work experience required

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$75,000—$120,000 USD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.