Manager, Technical Programs

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As a Manager, Technical Programs within the CTO’s Office, you will lead the technical orchestration of PayPal World, a global initiative focused on digital wallet interoperability.

Key Responsibilities
Strategic Integration: Drive end-to-end wallet integrations (authentication to reconciliation) across global corridors for PayPal, Venmo, and external partners.

Cross-Functional Leadership: Bridge the gap between engineering, product strategy, and global regulators to operationalize scalable payment systems.

Innovation: Develop AI-native, wallet-agnostic capabilities like tokenized handshakes and multi-wallet preference systems.

Market Expansion: Enable seamless, high-performance checkout experiences for merchants and consumers worldwide.

Note: This role requires 25% travel to manage regional partnerships and market readiness.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
• Develop and manage program plans, including timelines, milestones, deliverables, and procurement activities.
• Coordinate activities across multiple projects to ensure alignment with program objectives.
• Monitor program performance and implement corrective actions as needed.
• Communicate program status to stakeholders and executive leadership.
• Manage program budgets and financials.
• Facilitate cross-functional collaboration and resolve conflicts.
• Ensure adherence to engineering standards and best practices.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Proven track record of managing complex programs within an engineering environment.

Additional Responsibilities & Preferred Qualifications:

Your day-to-day

Wallet integration

• Lead wallet partner onboarding and integration planning for PayPal World

• Partner with engineering to validate test cases, certify integrations, and build scalable orchestration for cross-wallet experiences

Cross-functional collaboration and enablement

• Work across product, engineering, design, and data teams to ensure integrations are aligned with PayPal World architecture and roadmap

• Support compliance and localization for each corridor, ensuring integrations meet country-specific regulations, AML/KYC requirements, and user experience standards

• Liaise with business development teams to define wallet integration success criteria and GTM timelines

Ecosystem and customer voice

• Serve as the voice of wallet partners and their customers, ensuring interoperability solves real-world friction points

• Build a scalable engagement framework to support ongoing integration, optimization, and lifecycle management

What you need to bring

• 5+ years in engagement management, technical account management, or product/implementation roles within payments or fintech

• Deep understanding of digital wallets, payment gateways, orchestration platforms, and regional networks (e.g., UPI, WeChat, PayPal, Venmo etc)

• Proven success managing complex partner integrations across technical and regulatory environments

• Familiarity with LLMs, agentic product architectures, or AI-assisted integrations is a plus

• Experience working with APIs, payment protocols, tokenization, and reconciliation systems

• Bachelor's degree in Computer Science, Engineering, or a related field preferred

• Excellent communication, cross-cultural collaboration, and project management skills

Our Culture

We take care of ourselves, each other, and our communities.

Employee & Culture

We cultivate a welcoming and fun culture that inspires people to create the best work of their careers while rewarding ingenuity, determination, and diverse perspectives.

Holistic benefits

Everyone who works at PayPal is provided with generous health, wellness, and financial plans, so they can feel secure about their future while building the future of money.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.