Senior Sales Strategy and Operations Lead

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

As the Senior Sales Strategy & Operations Lead, you will be a dedicated business partner to our Sales leadership team. This is a highly visible and analytical role focused on maximizing Xometry’s revenue potential and sales efficiency. You will move beyond tactical process management to define our Go-to-Market (GTM) strategy, lead critical planning cycles, and translate complex operational data into executive-level business recommendations.

Your success will be measured by your ability to improve sales effectiveness through strategic insights, robust planning, and flawless execution of organizational change initiatives. You will serve as the analytical and strategic anchor of the Sales Operations function.

Key Responsibilities:

Strategic Partnership & Planning

• Business Partnering: Act as a critical strategic advisor to senior leaders in Sales, providing data-backed recommendations on GTM model effectiveness, territory design, and resource allocation.
• Annual Planning Leadership: Drive the annual sales planning processes, including designing fair and balanced territories, modeling and setting ambitious yet achievable quotas, and ensuring alignment across finance, marketing, and sales leadership.
• Compensation Modeling: Design and model the financial impact of sales compensation plans to ensure motivational alignment with overall company objectives.

Advanced Analytics & Insights

• Executive Reporting: Develop and maintain executive-level dashboards and performance metrics that clearly visualize the health of the business, key revenue drivers, and funnel conversion rates.
• Financial & Operational Modeling: Conduct complex, ad-hoc analysis and scenario modeling to support high-impact decisions, such as market segmentation, pricing strategy, and ROI analysis for new sales investments.
• Predictive Insight: Leverage advanced data analysis techniques and business intelligence tools to identify deep trends in buyer behavior, sales velocity, and productivity bottlenecks, translating these findings into actionable strategic initiatives.

Process & Infrastructure Governance

• Sales Process Optimization: Proactively evaluate the end-to-end sales cycle, identifying strategic gaps and recommending structural, process, or system enhancements to increase conversion and efficiency.
• Data Integrity & Governance: Oversee data governance standards within the sales systems (e.g., Salesforce), ensuring the integrity and accuracy of the data used for all strategic planning and reporting.
• Tool Leverage: Work with Sales Operations teams to ensure the sales technology stack is effectively enabling the defined strategy and generating the necessary data for analytics, focusing on the output rather than the configuration.

Global Team Leadership & Support Management

• Offshore Team Management: Direct and develop offshore sales support team responsible for administrative excellence, presentation deck creation, and basic reporting.
• Workflow Optimization: Define the service-level agreements (SLAs) and workflows for the offshore team to ensure seamless support for the domestic sales organization.
• Escalation Governance: Serve as the primary point of contact for complex escalations originating from the support team, resolving bottlenecks and improving cross-functional communication.

Qualifications:

• Education & Experience: Bachelor's degree in Business, Finance, Economics, or a highly analytical field. 8+ years of progressive experience in Sales Strategy, Sales Operations, or a highly analytical role like Management Consulting.
• Leadership Experience: Proven experience managing people or teams, ideally with experience overseeing offshore or remote resources to drive operational consistency.
• Strategic Acumen: Proven track record of successfully partnering with and influencing executive-level sales leadership (VP/SVP). Deep understanding of GTM strategies, territory management principles, and sales compensation design.
• Technical Proficiency: Expert proficiency in financial and operational modeling using Excel/Google Sheets. Highly proficient in creating visualizations and reports using a modern BI platform (e.g., Tableau, Power BI).
• Sales Technology: Strong working knowledge of Salesforce (SFDC) data architecture and reporting capabilities. Experience with complementary sales tools (e.g., Outreach, Gong) is a plus.
• Core Competencies: Exceptional analytical and problem-solving skills, coupled with a keen ability to manage ambiguity, synthesize complex information, and communicate concise insights to a non-technical audience.
• Able to solve complex problems and successfully manage ambiguity and change.
• Must be a US citizen or Green Card Holder (ITAR)

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.