ZTNA & IAM Engineer

Job Description

Where you’ll work:  Remote / India

Engineering at GoTo 

We are seeking a Senior ZTNA Engineer with advanced expertise in Identity and Access Management (IAM), domain expert. The ideal candidate will be responsible for securely designing, developing, and managing ZTNA solutions with a strong focus on IAM integrations, authentication/authorization policies, and role-based access controls at scale. The candidate will ensure robust, automated controls for user and group management, policy assignment, and seamless integration with enterprise identity providers.

Your Day to Day

As a ZTNA & IAM engineer, you would be working on

• Design and implement solutions for provisioning, configuring, and managing ZTNA (Internet Access & Private Access) environments with an IAM-centric approach.

• Integrate and automate ZTNA connections with identity providers (Azure AD, or others.) for SSO/SAML, SCIM provisioning, and seamless authentication flows.

• Define and manage role-based access control (RBAC) and least-privilege policies for ZTNA administration using automated guardrails and policy-as-code.

• Have clear vision on ZTNA domain with a strong focus on IAM.

• Collaborate with IT security, IAM, and DevOps teams to align ZTNA models and user management workflows across the organization.

• Monitor and audit user/group access and policy assignments for compliance, automating risk detection, deprovisioning, and reporting wherever possible.

• Lead incident response for IAM-related events in ZTNA and coordinate root cause analysis and remediation.

• Stay current on ZTNA tools’ API capabilities, identity integration enhancements, and IAM policy best practices, proactively evolving automation codebases.

• Mentor team members and drive standardization of IAM best practices within ZTNA and related SaaS tools.

• Develop codified workflows and Infrastructure as Code (IaC) modules (Python, PowerShell, Terraform, etc.) for secure user/group provisioning, lifecycle management, and policy enforcement in ZTNA tools.

• Build and maintain CI/CD pipelines to deploy and test changes in IAM and policy-related configurations.

What We’re Looking For

As a ZTNA & IAM engineer, your background will look like:

• Bachelor's or master's degree in computer science, Information Security, or a related discipline.

• 5+ years of hands-on experience in installation, configuration administration, and automation of ZTNA models.

• Proven track record with cloud security platforms like Zscaler, Palo Alto Prisma Access, Cisco Umbrella, Netskope, Cloudflare Zero Trust, or equivalent secure web gateway/Zero Trust solutions.

• Deep familiarity with IAM frameworks and integrations: SSO/SAML, SCIM, RBAC, MFA, federation (e.g., Okta, Azure AD, Ping Identity, Google Identity) and IAM solutions such as Auth0, SailPoint, ADFS or AWS IAM.

• Solid understanding of networking (TCP/IP, DNS, VPNs, proxies), authentication protocols, and compliance requirements in hybrid or cloud environments.

• Demonstrates strong analytical thinking, effective problem resolution, clear communication, and thorough documentation skills

• Ability to collaborate effectively with cross-disciplinary teams in a large enterprise setting.

• Scripting and automation experience (Python, PowerShell, RESTful APIs), preferably in security contexts.

• Familiarity with CI/CD and DevOps practices for deploying IAM and security configurations as code.

• Experience with Infrastructure as Code and configuration management tools (Terraform, Ansible, etc.)

Preferred Experience & Certifications:

• ZTNA/IAM certifications (e.g., Cloudflare, ZScaler, Palo Alo, Okta Certified, Microsoft Identity).

• Experience integrating ZTNA automation with SIEM, endpoint security, or compliance platforms.

• Prior experience leading IAM automation projects in large or federated enterprise settings.

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits.

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days.

• Tuition and reading reimbursement programs to support your continuous learning and professional growth.

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching.

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

• GoTo performance bonus program to celebrate your impact and contributions.

• Monthly remote work stipend to support your home office expenses.

 

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed .Learn more.