About the Role:

Grade Level (for internal use):

10

Key Responsibilities

• Design and build agentic AI platform components including agents, tools, workflows, and integrations with internal systems.
• Implement observability across the AI lifecycle: tracing, logging, metrics, and evaluation pipelines to monitor agent quality, cost, and reliability.
• Translate business problems into agentic AI solutions by collaborating with product, SMEs, and platform teams on data, model, and orchestration requirements.
• Develop and maintain data pipelines, features, and datasets for training, evaluation, grounding, and safety of LLM-based agents.
• Lead experimentation and benchmarking: Testing of prompts, models, and agent workflows; analyze results and drive iterative improvements.
• Implement guardrails, safety checks, and policy controls across prompts, tool usage, access, and output filtering to ensure safe and compliant operation.
• Create documentation, runbooks, and best practices; mentor peers on agentic AI patterns, observability-first engineering, and data/ML hygiene.

Core Skills Required

• Proficiency in programming languages such as Python with strong software engineering fundamentals.
• Solid understanding of LLM / GenAI fundamentals: prompting, embeddings, vector search, RAG, and basic agentic patterns (tool use, planning, orchestration).
• Experience running production systems or data pipelines on cloud computing platforms such as AWS / Azure / GCP, using containers, serverless, and managed storage/services.
• Hands-on familiarity with observability tools (OpenTelemetry, Prometheus, Grafana, ELK, etc.) across logs, metrics, and traces.
• Comfort working with structured and unstructured data; strong SQL plus experience with Pandas / Spark / dbt or similar frameworks.
• Ability to reason clearly about reliability, performance, and cost trade-offs.
• Strong collaboration and communication skills; ability to translate complex concepts for platform, product, data, security, and compliance teams.

Qualifications

• 3–6 years of experience in software engineering, data engineering, ML engineering, data science, MLOps roles.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or equivalent practical experience.
• Experience with CI/CD, code reviews, and modern engineering best practices.
• Nice to Have:
  • Exposure to agentic AI frameworks (LangChain, LangGraph, OpenAI Agents, etc.)
  • Experience with LLM observability, eval frameworks, or prior work on production LLM/agent systems.

What We're Looking For Beyond skills and experience, we want engineers who:

Build for scale: Think like platform builders and design systems that work across teams, not just for today’s use case.

Lead with observability: Instrument first, debug with data, and deliver dashboards that reveal the truth.

Ship safely: Never deploy without guardrails or validations, even if it adds upfront effort.

Make thoughtful trade-offs: Clearly articulate decisions around cost, quality, latency, and reliability.

Own the end-to-end stack: Move comfortably between data pipelines, agent logic, infrastructure, and production monitoring.

Learn through experimentation: Test ideas, study failures, iterate rapidly, and improve continuously.

Communicate with impact: Explain complex AI concepts in simple, business-relevant terms to technical and non-technical stakeholders.

Stay ahead of the curve: Actively explore emerging technologies like LangGraph, agentic frameworks, and new LLM capabilities.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.   US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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IFTECH202.1 - Middle Professional Tier I (EEO Job Group)