AI Quality Lead - Human Data

About xAI

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.

All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

About the Role

We are seeking a meticulous and experienced Quality Lead to join our Human Data Training Team at xAI. In this pivotal role, you will ensure the highest standards of data quality for our AI models, by standardizing processes, creating rubrics, and conducting audits. Your expertise will drive continuous improvement in data annotation, labeling, and training workflows, ensuring that our models deliver accurate, reliable, and impactful results across diverse domains such as science, technology, mathematics, humanities, and more.

Key Responsibilities:

• Process Standardization & Best Practices: Develop and implement standardized workflows and guidelines for AI data annotation and labeling tasks, ensuring consistency across projects and teams. Monitor data quality patterns, update best practices, and maintain detailed documentation for clarity and standardization.
• Quality Audits & Continuous Improvement: Conduct audits to identify discrepancies and opportunities for improvement. Analyze findings to enhance data integrity, factuality, and reliability through process improvements.
• Strategic Leadership & Client Management: Partner with stakeholders to define quality expectations, manage quality across projects, and present metrics and insights to foster transparency.
• Team Enablement & Collaboration: Mentor teams on quality standards, work closely with project leads to optimize workflows, and collaborate cross-functionally to innovate tools for data quality enhancement.
• Systems Thinking & Operational Excellence: Identify process optimization opportunities, drive strategic initiatives aligning with AI training needs, and oversee team performance to exceed KPIs.
• Business Ownership: Develop strategies for organizational growth and profitability while ensuring cost-effectiveness.

We are looking for candidates with the following traits, skills, background, expertise:

• Education: Bachelor’s degree in Computer Science, Data Science, Operations Management, or related field (Master’s preferred), or proven exceptional ability.

• Experience:

  • 5+ years in operations management, quality control, or process improvement, ideally in AI.
  • Experience managing large teams (30+ members) with a track record of exceeding KPIs.
  • Knowledge of AI training workflows, data annotation, and quality assurance.

• Technical Skills:

  • Proficiency in quality management tools, data analysis platforms, and project management software.
  • Experience with SQL, Python, or similar for data analysis.
  • Familiarity with statistical tools like Tableau or Power BI and quality frameworks.

• Core Competencies:

  • Strategic Thinking: Identify growth opportunities and adapt to evolving needs.
  • Communication Skills: Clearly present complex information.
  • Leadership Abilities: Lead and mentor diverse teams towards excellence.
  • Attention to Detail: Ensure high data accuracy and quality standards.
  • Adaptability: Thrive in a dynamic, fast-paced environment.

Benefits

We offer the following employee benefits:

• Competitive cash and equity-based compensation
• Medical, dental, and vision insurance
• Unlimited paid time off subject to prior approval

Annual Salary Range: $104,000. to $130,000 Location: San Francisco, CA / Palo Alto, CA

xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For Los Angeles County (unincorporated) Candidates:

xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment:

• Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data;
• Interacting with internal and/or external clients and colleagues; and
• Exercising sound judgment.

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