Manager, Risk Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job identifies issues and recommends best practices for risk management, leads projects to enhance risk assessment and mitigation, collaborates with teams to analyze business trends, contributes to process improvements, and provides guidance to team members.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Responsibilities:

• Support second line oversight of the PayPal Mexico’s Risk and Compliance Management Program ensuring alignment with PayPal’s global framework and all applicable Mexican regulatory requirements.
• Assist with all aspects related to regulatory requirements, ensuring adherence to applicable laws and standards.
• Provide guidance to business partners relating to the development of controls for critical business processes to mitigate compliance/operational risk.
• Assist in execution of the compliance risk assessments.
• Support ongoing and targeted compliance monitoring and/or testing.
• Provide ongoing support of business unit’s issue management and remediation efforts.
• Assist with the development of applicable policies.
• Provide business with guidance and oversight of new product development initiatives.
• Prepare periodic reports summarizing the business units’ risk and control environment.
• Engage key Risk and Compliance program stakeholders to help support business unit initiatives.
• Ensure compliance with Banxico’s Circular 14/2017 and other relevant SPEI regulations.
• Coordinate internal and external audits related to SPEI operations.
• Generate reports on compliance and risks associated with SPEI controls.
• Support the preparation and submission of regulatory reports to Condusef, CNBV and Banxico ensuring compliance with local regulations.
• Review and validate application controls, automated monitoring logic, and transaction integrity within payment systems.
• Assess data flows, system interfaces (e.g., SPEI integrations), and control automation to ensure completeness and accuracy of financial transactions.
• Partner with Technology and Information Security teams to evaluate system architecture, cybersecurity controls, and operational resilience.
• Perform data-driven testing and control validation using system logs, reports, and analytics.

Qualifications/ Education/Experience/Skills:

• Deep knowledge of global financial institutions, payments aggregators, money service business, ITFs, and/or banking compliance.
• At least 5+ years of experience in a large organization or financial supervisory agency including demonstrated leadership in building and overseeing Compliance Programs comprised by -among others- privacy, anticorruption, anti-bribery, consumer protection.
• Extensive experience with regulators and the regulatory exam process, ideally for financial institutions.
• Ability to navigate across multiple geographies, including global shared services functions that reside outside of Mexico.
• Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Ability to communicate complex matters in a simple and clear manner.
• Ability to take ownership of outcomes and the ability to work with business unit teams to confront issues and drive performance.
• Skilled at identifying and recommending cost effective solutions and organizing resource allocation.
• Extensive experience in partnering with and counseling senior business clients, particularly in the context of a rapidly changing environment.
• Strong problem solving and operational process skills and attention to detail.
• Excellent ability to analyze regulatory risks in complex business processes and recommend controls to mitigate those risks.
• Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.
• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.
• Ability to work within a matrixed environment, and cross functionally with operations and technology functions.
• Ability to operate with strong integrity with the ability to handle projects of a sensitive and confidential nature.
• Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.