Application Engineer II
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The Applications Engineer II supports small to medium‑complexity customer process solutions, primarily within water treatment and related technical domains. This role involves reviewing customer requirements, applying standard engineering calculations, selecting appropriate equipment and materials, and supporting the development of customer proposals and drawings. The Applications Engineer II works closely with the sales team and more senior engineers to deliver customer‑focused solutions while continuing to build technical and business expertise.
Responsibilities:
- Support application engineering activities by applying working knowledge of water treatment processes and standard equipment platforms.
- Collaborate primarily with the direct sales team to review customer requirements on small to medium‑complexity projects and develop process solutions using standard tools and calculations.
- Select appropriate standard equipment and materials to meet customer needs and support project costing.
- Generate customer proposals utilizing standard tools and obtain appropriate approval levels.
- Work with drafters to create application drawings and technical documentation as required.
- Effectively communicate application solutions to internal stakeholders and external customers.
- Identify and understand risks associated with assigned work products and escalate as appropriate.
- Assist in mentoring AE I engineers on business processes and smaller applications.
- Execute assigned responsibilities in accordance with established business processes, engineering standards, and safety practices.
- Work cooperatively within cross‑disciplinary teams with some supervision while demonstrating increasing independence in assigned tasks.
- Travel as required (5–15%) to support customer needs and project execution.
High Impact Behaviors:
- Demonstrate accountability by taking ownership of assigned tasks and delivering work with accuracy and timeliness.
- Exhibit a customer‑centric mindset by aligning technical solutions with customer requirements within defined project scopes.
- Collaborate effectively with peers, sales partners, and cross‑functional teams.
- Show initiative in developing technical skills, product knowledge, and business understanding.
- Maintain a safe working environment and adhere to organizational policies and procedures.
Qualifications:
- Bachelor’s degree in Engineering or a related field required.
- Minimum of 3+ years of relevant engineering or application engineering experience.
- Working knowledge of business tools, processes, and procedures.
- Working understanding of standard products, common components, and their application.
- Ability to conduct and understand water quality projections.
- General understanding of sales processes and how the Applications Engineer role supports business outcomes.
- General understanding of financial principles related to proposals and project costing.
- Working understanding of contractual terms and conditions.
- Strong written and verbal communication skills with the ability to present technical information in a customer setting.
- Strong organizational skills with the ability to manage multiple tasks within assigned scopes.
Preferred Qualifications:
- Experience supporting customer proposals and application development in water treatment or related process industries.
- Exposure to project documentation, drawing review, and proposal approval workflows.
- Interest in expanding technical ownership, mentoring capabilities, and progression within the Applications Engineering career path.
Salary range: $80,000 - $90,000 CAD
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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.