Technical Account Manager

Location: [Japan] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Our team in Japan consists of 45 people and is an integral part of our company’s global presence. We combine local expertise with our broader company vision. Japan is the TOP market in APAC with the highest number of new campaigns launched every month & over 250 existing clients.

As a Technical Account Manager, you ensure the successful integration of RTB House tools with our clients' websites or applications and optimize their ad campaigns. In addition, you provide an efficient, timely response to possible campaign errors and early warnings. It is thanks to your analytical and support skills that we can ensure the implementation and realization of our clients' marketing goals.

Why RTB House?

At RTB House, we focus on continuous education and professional development. Therefore, before you take over your first campaign, we guarantee you a comprehensive onboarding, along with an individual mentor who will guide you through the key issues and challenges related to the TAM role - so that you can feel confident in your new job. In addition, you can always count on the help of your Team Leader, as well as regular training (conducted by our subject-matter experts), access to an e-learning platform, and support with funding for external courses you might be interested in.

You Will:

• Launching advertising campaigns (including verifying tracking codes, ordering banners, and analyzing product feeds).
• Optimizing new and existing campaigns.
• Ongoing monitoring of all advertising campaigns assigned to you.
• Proactive response to campaign errors and warnings (troubleshooting).
• Cooperating with Account Managers, sales, business teams, graphic designers, and other departments.

Desired Experience: 

• Proven experience in tech support, digital marketing, or analytical roles (data analysis, finance, accounting, etc.).
• Proficiency in Excel, including pivot tables, VLOOKUP, logical functions, advanced data filtering, and charts.
• Basic ability or knowledge of HTML
• Work experience with Javascript
• Japanese communication skill (at least JLPT N2 level)
• Business to fluent level English skills

We Offer: 

• The chance to work in an engaging role in a fast-growth award-winning organisation. As well as working on a great product based on the newest AI Technology (Deep Learning);  
• The opportunity to be in a fully responsible, high potential position with our business in Japan where you can share your own ideas and make an impact on our organisation;
• To be a part of a team that shapes the future of online marketing globally;
• Good work-life balance and flexible work style including flex time and remote work;
• An outstanding training and onboarding program to make sure you are equipped with all the necessary knowledge and tools to excel;  
• A dedicated annual budget for external training and language courses.

 

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.