FICOSoftware Quality Assurance-Lead Engineer
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"Come join our dynamic and talented Quality Assurance team in a hands-on technical role supporting different suite of applications and services. As a QA Engineer at FICO, you will be part of an expanding and highly valued software development team which is developing cutting edge analytic software for high profile customers across a wide variety of industries using the latest technologies and software development methodologies"— Senior Director, Software Quality Assurance
What You’ll Contribute
- Design and lead comprehensive test automation strategies spanning REST/SOAP APIs, asynchronous workflows, and Kubernetes-native distributed systems with integrated CI/CD quality gates for functional, performance, contract, and security validation.
- Architect and execute production-grade performance and resilience testing including load, stress, and soak tests for cloud-native workloads, leveraging observability tools to analyze system metrics, detect bottlenecks, and validate failure modes across distributed services.
- Drive security and compliance validation across authentication, RBAC/ACL authorization, API attack vectors, container security, and PII protection in accordance with regulatory standards (GDPR, HIPAA, CCPA), integrating automated security checks into CI/CD pipelines.
- Implement consumer-driven contract testing and compatibility frameworks to prevent breaking changes across multi-service integrations and ensure safe upgrades across Java frameworks and Kubernetes infrastructure.
- Lead quality engineering maturity initiatives by mentoring teams on modern testing practices, advocating for risk-based testing approaches, promoting automation excellence, and driving test effectiveness improvements from conception through production deployment.
What We’re Seeking
- 7+ years of quality engineering experience with strong Java programming expertise and proven ability to design, implement, and maintain test automation frameworks for REST APIs with integration into CI/CD pipelines and establishment of comprehensive quality gates
- Deep hands-on experience with cloud-native and containerized environments (AWS, EKS, Docker, Kubernetes) including testing of distributed systems architecture, concurrency patterns, asynchronous workflows, and cross-service failure modes
- Demonstrated performance testing expertise designing and executing load, stress, and soak tests using tools like JMeter or k6, with ability to analyze telemetry data and troubleshoot production-scale issues using observability platforms (Grafana, Splunk, or equivalent)
- Security testing proficiency including REST API security validation, RBAC/authorization models, input validation, encryption, PII handling, container security (image scanning, pod isolation, secrets management), and common attack vector resistance testing
- Leadership and collaboration capabilities with Bachelor's degree in Computer Science or related field, experience working in Agile/Scrum teams using JIRA and test management tools, and proven track record independently leading test automation initiatives through to successful completion
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy