Technology Project Manager - Business Transformation (Banking & Capital Markets) (NY)

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

By joining our rapidly growing Business Transformation - Banking & Capital Markets practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.  

What You'll Do:

• Lead end-to-end technology implementations, from requirements gathering and planning through delivery, deployment, and post-production support, within a mid- to large-sized Investment Bank or Financial Services environment.
• Own delivery across the full software development lifecycle (SDLC), including coordination of complex system-to-system integrations.
• Create, execute, and manage test cases, and oversee all phases of testing including Unit Testing, System Integration Testing (SIT), Regression Testing, and User Acceptance Testing (UAT).
• Partner with business and technology teams to plan and execute UAT, including defect triage, remediation tracking, and formal sign-off.
• Manage and coordinate cross-functional development teams, including Full Stack, Frontend, and Backend engineers, ensuring alignment to scope, timeline, and quality standards.
• Apply appropriate delivery methodologies (Agile, Waterfall, Six Sigma, or hybrid models) based on project and organizational needs.
• Conduct process analysis, develop detailed documentation, and drive continuous process improvements.
• Produce and maintain project artifacts including requirements documentation, process flows, test plans, RAID logs, status reports, and governance materials.
• Utilize technology and project management tools such as JIRA, Zephyr, GitLab, and Confluence to manage delivery, testing, documentation, and issue tracking.
• Lead stakeholder management, including executive-level communication, participation in governance forums, and clear, concise status reporting.
• Manage pre-production and production issues, including root cause analysis, escalation, coordination of resolution, and stakeholder communication in high-pressure environments.
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

What You'll Bring:

• 5+ years in Big Four or equivalent background working at a financial services company or comparable experience working as an advisor to a financial services organization
• Proven experience delivering end-to-end technology initiatives within an Investment Bank or Financial Services organization.
• Hands-on experience with test management, including test case creation, execution, defect tracking, and UAT coordination.
• Demonstrated ability to manage technical development teams across multiple disciplines (Full Stack, Frontend, Backend).
• Strong understanding of technology delivery methodologies and the ability to adapt them to real-world delivery constraints.
• Experience with process analysis, documentation, and improvement, with a structured and detail-oriented approach.
• Solid background in system integration projects, coordinating dependencies across platforms and teams.
• Proficiency with JIRA, Zephyr, GitLab, and Confluence or comparable delivery and collaboration tools.
• Strong stakeholder and communication skills, including experience working with senior and executive-level audiences.
• Proven capability in issue management, including escalation, prioritization, and resolution across both pre-production and production environments.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.

Qualifications:

• Bachelor’s degree in, Business, Finance, Information Systems, Information Technology, or other technical discipline

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For applicants located in New York, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $107,000 - $236,000 per year + annual bonus + additional benefits.

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. 

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.