Site Specialist II

Site Specialist II-Tokyo Osaka-Office Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.

What You Will Be Doing:

• Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.

• Acting as an operational liaison for site staff on documentation, systems, and process-related questions.

• Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.

• Supporting planning and logistics for site meetings, investigator meetings, and monitoring visits.

• Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.

• Providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.

• 担当サイトまたは治験において、サイトレベルの文書収集・レビュー・保管を調整し、正確性およびコンプライアンスを確保する。

• 文書、システム、プロセスに関する問い合わせについて、サイトスタッフのオペレーショナルな窓口として対応する。

• 臨床試験管理ツール上で、サイトの最新状況、指標、主要マイルストーンを適切に維持・更新する。

• サイトミーティング、治験責任医師会議、モニタリング訪問などの計画立案およびロジスティクスをサポートする。

• サイトの業務フロー効率化の機会を特定し、プロセス改善活動に貢献する。

Your Profile:

• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
• Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
• Good understanding of clinical trial processes, GCP, and site documentation requirements.
• Strong organisational and problem-solving skills, with the ability to manage multiple sites and priorities.
• Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
• Comfort working independently while collaborating effectively with cross-functional teams.

生命科学、ヘルスケア、ビジネス、または関連分野の学士号、もしくは同等の臨床研究経験。

CRO、製薬企業、ヘルスケア分野におけるサイトサポート、臨床業務、あるいは類似の役割での関連経験。

臨床試験プロセス、GCP、サイト文書の要件に関する十分な理解。

複数のサイトや優先事項を管理できる、優れた組織力および問題解決能力。

積極性とサービス志向を備えた、優れたコミュニケーション力および対人スキル。

自立して業務を進めつつ、クロスファンクショナルチームと効果的に協働できる能力。

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply