Associate, Ad Operations

WHY DEPT®?\n\nWe are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.\n\nWe are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.\n\nAt DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.\n\nTHE ROLE:\n\nThe Ad Ops Associate will be responsible for supporting the Ad Operations team with online advertising campaigns across Google Campaign Manager 360, The Trade Desk, Google Ads YouTube, Display and Video 360, and others as needed. The Ad Ops associate is responsible for adhering to DEPT best practices and developing and maintaining solid Ad Operations knowledge.\n\nYou will need to be quick on your feet, able to adapt to an ever changing, fast-paced, growing environment, and handle critical tasks that enable growth for our customers.\n\nWHAT YOU’LL DO:\n\n* Trafficking campaigns using Google Campaign Manager 360\n* Work within digital campaign tools and platforms for implementation and QA across ad servers, tag management tools, and media platforms including: Google Campaign Manager, programmatic DSPs, direct buy partners, and YouTube\n* QA assets to ensure they are within spec\n* ​​QA trafficking work in CM360 – Pull reporting to ensure your campaign has launched and the proper ads have been trafficked\n* Confirm campaign launch and delivery\n* Troubleshoot ad serving and tracking issues as they arise\n* Take responsibility for following naming conventions and generating UTM trackable links\n* Maintain a strong understanding of current partner capabilities relating to verification (brand safety, fraud, viewability)\n* Pull verification reporting as part of regular campaign optimization and monitoring\n* Continuously work with verification partners to help keep brand safety, fraud, and viewability numbers within benchmark throughout campaign flight\n* Update and maintain blocklists, negative keyword lists at a bi-weekly cadence and ad hoc for current events\n* Communicate and coordinate across internal team members daily to expedite requests submitted to the ad ops team for your assigned clients\n* Contribute ideas to improve workflow processes\n* Learn about developing technologies and how they can add value to our clients\n\nWHAT YOU BRING:\n\n* 1+ years of experience in Ad Operations/media trafficking\n* Knowledge of Microsoft Excel\n* Strong analytical and reporting skills\n* Strong time management skills\n* Ability to prioritize to deliver multiple tasks on time\n* Ability to work independently and in a team environment\n* Ability to consistently handle multiple tasks across multiple clients\n* Ability to handle changing priorities\n\nAdditional things that will impress us: \n\n* Desire to stay current with the latest marketing trends\n* Detail oriented and organized\n* Willingness and ability to learn\n* Ability to pick up computer skills\n* Ability to keep a cool head and positive attitude when executing tasks across accounts\n* Ability to absorb complex technical concepts and communicate them to a non-technical audience\n* Self-starter\n\nTAKE INTO ACCOUNT:\n\n* You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role.\n\nWHAT DO WE OFFER?\n\n* We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!\n* Premium healthcare through OSDE for the employee and their immediate family members\n* Mendel prepaid card with a monthly allowance for grocery purchases\n* Monthly reimbursements for Wi-Fi/electricity expenses\n* Monthly reimbursements for training/English classes\n* 100% covered “Plan Total” membership at Sportclub\n* Access to a our benefits platform through Bonda\n* A flexible vacation policy\n\n### WE SUPPORT YOU BEING YOU: \n\nDEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. \n\nWe are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. \n\nDEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. \n\nLearn more about DEPT®\n\nDIVERSITY, EQUITY, & INCLUSION\n\nAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\n\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.\n\nWe also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\n\nWant to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. \n\n#LI-Hybrid #LI-Remote