Head of AI Consulting services

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.

We are now seeking a highly seasoned and visionary leader to establish and head our AI Consulting Services division. This role is pivotal in transforming our strong legacy in UX, CX, and digital transformation into a future-driven AI consulting powerhouse. The Head of AI Consulting will be responsible for defining the AI services portfolio, building a strategic roadmap, developing organizational capabilities, and driving client adoption of cutting-edge AI solutions.

Key Responsibilities:

• Strategic Leadership

• Define the vision, scope, and roadmap for the new AI Consulting Services division.

• Develop a robust framework of AI services tailored to client needs, leveraging our strengths in UX, CX, and software development.

• Identify and evaluate global and local AI trends, competitor offerings, and best practices.

• Service Design & Roadmap

• Design a portfolio of AI consulting services (e.g., AI strategy advisory, AI-driven CX, predictive analytics, automation, generative AI integration, data governance, AI ethics).

• Translate market insights and internal capabilities into a phased roadmap for execution.

• Define organizational structure, required skill sets, and team profiles to deliver these services.

• Business Development Support

• Partner with the commercial/sales team to pitch AI offerings, close deals, and pursue strategic accounts.

• Train and enable the sales team to confidently position and sell AI services.

• Collaborate with clients to co-create proposals and deliver AI advisory at C-suite level.

• Market Research & Innovation

• Conduct competitive benchmarking of AI service offerings from leading agencies and consulting firms.

• Leverage our research expertise to develop differentiated AI services relevant to the region and our client base.

• Build partnerships with technology providers, startups, and academic institutions.

• Execution & Delivery

• Oversee pilot projects and proof-of-concepts with key clients.

• Ensure successful delivery of consulting engagements, balancing strategic insight with practical implementation.

• 10–15+ years of experience in technology/consulting with at least 5 years focused on AI services.

• Proven track record of building or leading AI-focused practices or divisions in consulting firms, agencies, or large enterprises.

• Strong expertise in AI/ML, generative AI, data analytics, automation, and enterprise adoption strategies.

• Excellent client-facing and communication skills, with the ability to advise senior executives.

• Commercial acumen: experience supporting sales, crafting proposals, and driving revenue growth.

• Strong leadership to design org structures, recruit talent, and scale new service lines.

• Advanced degree in Computer Science, AI, Data Science, or Business/Strategy (preferred).

• Good to Have: Prior experience working with global consultancies or large digital agencies  with exposure to global best practices.

• Competitive salary + performance-based incentives.

• Remote flexibility with international exposure.

• Opportunity to work on high-impact projects in digital/AI transformation and CX.

A supportive, inclusive culture that values collaboration and diversity.