NTT DATA, Inc.Application Virtualization Engineer
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Application Virtualization Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Application Virtualization Engineer(L2) may also contribute to / support on project work as and when required.
What you'll be doing
Job DescriptionDesired Skills :Min 5 to 8 years of experience in managing and maintaining Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS)Expertise on Citrix CloudExpertise on VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogixCertification: CCA-V / CC-VAD-CC /CCP-VJob Description :Experience in administering and supporting Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS)Experience in administering VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogixDaily maintenance and troubleshooting of the servers in CitrixAdministration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task)Make architectural and operational recommendations applying updates to the Citrix environmentsMaintenance/monitoring/upgrading/troubleshootingSupports applications, hardware, operating systems and network infrastructureConfiguration, deployment, proactive monitoring and maintenance of EPIC-related tasksFollowing vendor and Epic best practices for hardware and software configurationDrawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned dutiesGood technical knowledge depth on MS Operating SystemGood experience on VMWare Horizon 8.xGood Experience on Active Directory GPO related tasks
Additional Job Description
Additional Career Level Description:
Knowledge and application:
- Work is reviewed periodically based on a set of defined procedures or precedence.
- Normally receives general instruction on work and new assignments.
- Learns to use professional concepts.
Problem solving:
- Applies knowledge and basic problem-solving techniques to define and resolve problems.
- Works on problems of limited scope.
Interaction:
- Exchanges standard/basic information with colleagues and immediate line manager/team leader.
- Develops stable working relationships internally.
Accountability:
- Determines a course of action based on guidelines and standard practices and procedures.
Workplace type:
Hybrid Working
About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.