Quality Lab Supervisor

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Relevant experience in a laboratory.
Working efficiently on a team
Flexibility and adaptability to meet customer/business requirements
Attending to detail and following written instructions
Communicating effectively, verbally and in writing
Project management and working on multiple activities at the same time
MS office applications

More about this role

- Manage a team of 4 lab techs- Review lab results and make decision based on those results- Manage the site’s Pathogen Monitoring Program (PEM)- Manage water testing, air testing and finished good testing- Coordination with external labs for required testing- Leads the supplier deviation program- Follow up with suppliers on out of specifications- Coordination with R&D on projects and product improvements- Active participation in IL6S/Lean Manufacturing- Gemba floor walks to improve quality culture- Delivery of Quality specific training topics- Active participation in Root Cause Analysis- Administration activities for iQS (Electronic Quality Control System)- Support during internal and external audits

Work schedule:

M-F Regular business hours

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.