Professional Services Consultant Team Lead

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Overview:

The Team Leader (TL) will provide direct supervision to a team of Implementation Solution Design Consultants (SDCs) within their region. This role is pivotal in supporting SDCs, providing training and mentoring, and developing SDC talent to drive business growth. The TL will cultivate a culture of high performance and professionalism, ensuring productivity, quality, and stakeholder satisfaction in global implementation projects.

As a first-level supervisory position, the TL will proactively review project objectives, monitor milestones, and ensure on-time delivery while maintaining performance standards. This role requires collaboration with various teams, ensuring seamless execution of payroll and HR system implementations while upholding compliance and best practices.

Key Responsibilities:

• Establish a high-performance culture, coaching SDCs and modeling accountability and goal achievement.

• Foster a positive team environment, encouraging collaboration across teams and working with Management to balance capacity and demand.

• Promote best practice execution by analyzing and improving current processes, procedures, and documenting them through process maps and desktop procedures.

• Ensure team deliverables meet high-quality standards and align with Operations process requirements.

• Develop exceptional talent through proactive recruiting, employee development plans, and succession planning.

• Set clear objectives and goals, monitor individual performance, and address skill deficiencies through training.

• Collaborate with Regional Managers and Global Implementation Team Leaders to organize workloads and allocate resources efficiently.

• Ensure sufficient project resources to cover for holidays, absences, or peak work periods.

• Ensure compliance and audit adherence (including SOC1 requirements), verifying that audit documents are completed routinely.

• Address client issues or complaints promptly and escalate when necessary.

Skills & Qualifications:

• Global Payroll knowledge or experience is a strong advantage.

• Understanding of data flow, system integrations, and movement of information across platforms.

• Excellent communication skills (both written and verbal) with the ability to communicate at all levels.

• Strong client management and relationship-building skills.

• Exceptional organizational and time-management abilities.

• Proficiency in MS Excel for reporting and data analysis.

• Ability to operate in a structured and organized manner.

• Influencer mindset, understanding drivers for change and effectively advocating for improvements.

• Strong analytical and problem-solving skills, capable of designing and implementing effective solutions.

• Proven ability to prioritize workloads and assist team members in doing the same.

• Tenacity and resilience, ensuring tasks are completed objectively and efficiently.

• Ability to work collaboratively and take initiative to expand expertise.

• Calm under pressure, handling challenges with professionalism.

• Bi-lingual in an EMEA language (Spanish, German, French, etc.) is a plus.

• Three to six (or more) years of global implementation experience in Payroll, HR, or Project Management.

• Familiarity with HR, Payroll, Finance, and Treasury systems.

• Strong understanding of ISO/SOX compliance.

• This role at Safeguard Pay is ideal for a results-driven leader with global payroll expertise, exceptional team leadership skills, and a commitment to delivering high-quality solutions in a dynamic and fast-paced environment.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com, @paygroup.com and @safeguardglobal.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

_Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation._