Quality Operations Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

ABOUT ABBOTT 

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. 

WORKING AT ABBOTT 

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Production areas that are clean, well-lit and temperature-controlled  

• Training and career development, with onboarding programs for new employees and tuition assistance  

• Financial security through competitive compensation, incentives and retirement plans  

• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1 

• Vacation – 120 hours of accrued vacation (1****st yr is prorated) + vacation buy program + 5 personal days + 10 paid holidays 

• Retiree Healthcare program 

• Robust 401(k) retirement savings with a generous company match 

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.  

• A stable company with a record of strong financial performance and history of being actively involved in local communities 

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

  

The Role 

The Quality Operations Manager provides strategic leadership for all quality documentation, batch release, and compliance activities within the Casa Grande manufacturing site. This role ensures the integrity of the site’s Quality Management System (QMS) while guiding QA teams to deliver safe, compliant products that meet Abbott and regulatory standards. 

WHAT YOU’LL DO 

• Manage QA teams responsible for quality documentation accuracy, batch record review, and product release within a manufacturing environment. 

• Implement, maintain, and continuously improve the site Quality Management System (QMS) to ensure compliance with Abbott policies, divisional requirements, and applicable regulatory standards. 

• Lead end to end batch documentation review, evaluating compliance, CAPA, interventions, and environmental monitoring data prior to batch release. 

• Own the Batch Release process, managing nonconformances, initiating corrective actions, controlling product release, and coordinating quarantine of nonconforming product. 

• Develop and monitor key quality metrics to track compliance, operational performance, and QMS effectiveness, using data to identify trends and drive continuous improvement. 

• Review and approve site documentation change requests, assess corporate/divisional policy updates, and ensure aligned change control across impacted functions. 

• Support new product introductions, ensuring documentation, label copy adherence, training, and certification requirements are met. 

• Maintain the site documentation and QA Work Order systems, ensuring documents meet Abbott and regulatory standards and are stored in compliant, efficient systems. 

• Serve as the site Quality System Management Representative and participate as a member of the site senior leadership team. 

• Select, train, develop, and mentor QA staff to support current and future business needs and all elements of the QMS. 

• Develop and maintain a culture where Health & Safety is an individual and collective responsibility; address H&S concerns and reduce risk within areas of responsibility. 

• Manage CAPA processes including nonconformances, audit findings, and customer complaints; support field action activities when applicable. 

• Ensure compliance with applicable local and international regulations for markets served, including evaluation of new regulations and their impact on the business. 

• Lead QA personnel to achieve site and divisional objectives while upholding Abbott’s Code of Conduct and high standards of communication and professional behavior. 

• Drive strong customer service within QA processes while maintaining regulatory and quality compliance. 

• Support cost improvement initiatives and division driven programs without compromising quality or compliance. 

• Manage QA resource planning and associated budget requirements (expense and capital). 

• Partner with functional groups to ensure new products and changes deliver per agreed project timelines and quality expectations.

 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in a scientific or technical discipline 

• 7+ years of experience in Quality, Manufacturing, or a related technical field within a regulated environment. 

• 4+ years of direct supervisory or people leadership experience. 

• Demonstrated subject matter expertise in Quality Systems, documentation control, compliance, and product release processes. 

• Strong decision making ability with proven experience evaluating risk and business impact with limited information. 

• Ability to lead and contribute to quality initiatives, system improvements, and organizational development efforts. 

• Ability to work effectively in a highly matrixed organization and partner across functions. 

• Strong interpersonal, collaboration, and relationship building skills within plant operations and cross functional teams. 

• Excellent verbal and written communication skills, with the ability to communicate clearly at multiple levels in the organization. 

• Strong organizational skills with the ability to multitask, prioritize, and meet deadlines. 

• Demonstrated professionalism and ability to maintain composure and sound judgment in a fast paced environment.

 

PREFERRED QUALIFICATIONS 

• Master’s degree in a scientific or technical discipline. 

• Experience supporting or leading Quality functions in a high volume manufacturing facility. 

• Experience participating in or leading cross division or enterprise level quality initiatives.

 

Apply Now 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Pre-Employment Inquiries and Citizenship | U.S. Equal Employment Opportunity Commission (eeoc.gov) 

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com  

*Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer and a Military/Veteran friendly Employer, committed to employee di

The base pay for this position is $129,300.00 – $258,700.00. In specific locations, the pay range may vary from the range posted.

The base pay for this position is

$129,300.00 – $258,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Operations Quality

DIVISION:

ANSC Nutrition Supply Chain

LOCATION:

United States > Casa Grande : Plant

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf