Manager, Product Design

The Opportunity

This isn't just a management role in Product Design—it's a chance to shape the future of how we build, scale, and deliver user-centered design at Sitetracker.

You won't just guide the design direction—you'll ensure consistency, quality, and innovation across an entire product domain.

You’ll also:

• Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation
• Shape and execute the 12-18 month strategic roadmap for your domain
• Establish strong collaboration between US and India-based team members
• Build a resilient, scalable team by onboarding top talent and mentoring high performers
• Deliver seamless end-to-end customer workflows that align with our design system and product goals

The Skills You’ll Have

• Act with Agency: Proven ability to operate in scrappy, resource-constrained environments
• Hands-on approach to execution; you’re not afraid to roll up your sleeves
• Champions new ideas and shows strategic thinking beyond the immediate role
• Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research
• Has a "builder" or founder mindset and uses AI heavily in daily workflows

B2B UX Design

• Portfolio demonstrates impact on key metrics such as ARR or product usage
• Clear, well-articulated design process grounded in B2B product development
• Prior experience with Salesforce or designing for similar enterprise platforms

Leadership / Management Skills

• Direct management experience, with a passion for growing individuals and teams
• Has led a transformation in design strategy or team capability
• Balances strategic vision with delivery; embraces the "player-coach" mindset
• Experience managing global teams, especially in India
• Deep experience defining and executing team-wide design strategies

Research

• Combines qualitative and quantitative research to guide decision-making
• Understands the balance between speed and depth in research
• Demonstrates how research directly shaped design outcomes
• Tackled highly ambiguous problems with user-centered discovery
• Conducted onsite or hard-to-access user research and worked creatively with proxies when needed

Within 90 Days, You’ll:

• Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points
• Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives
• Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain
• Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attention

Within 180 Days, You’ll:

• Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight
• Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes
• Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences
• Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domain

Within 365 Days, You’ll:

• Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency
• Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements
• Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates
• Drive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industry