Commercial Solutions Consultant

Figma is growing our team of passionate people on a mission to make design accessible to all.

We are now looking for a Commercial Solutions Consultant to help Figma rapidly move up market and drive deals within the commercial segment in Southern Europe.

In this role, you will serve as a technical and customer-facing resource, responsible for defining processes and programs that enhance scalability and represent Figma from a technical standpoint.

This is a full-time role that will report to our Manager of Solutions Consultants.

What you'll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity, and enterprise questions.
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
• Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales, and product teams.
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
• Collaborate with amazing Figmates to hone your craft and execute daily.

We’d love to hear from you if you have:

• 2+ years professional experience with proven ability to problem solve
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Demonstrated ability to adapt to new technologies and learn quickly
• Familiarity with developer workflows and frameworks
• Familiarity with the enterprise SaaS ecosystem
• Has been responsible for positioning technology presales and implementing technology post-sales
• Ability to prioritize competing demands from customers and balance their needs against those of the business
• Native / Professionally proficient in English and French

While it’s not required, it’s an added plus if you also have:

• Experience positioning technology in a presales capacity and implementing technology post-sales
• Familiarity with developer workflows and frontend frameworks