Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

🔧 Build Quality That Matters. Make an Impact That Lasts.

Quality Technician | Ludington, MI

If you’re the kind of professional who takes pride in precision — someone who believes quality isn’t just a step in the process but the heartbeat of great manufacturing — this role is built for you.As a Quality Technician, you won’t just be inspecting parts. You’ll be ensuring that mission‑critical equipment meets the highest standards, supporting shop‑floor success, and helping keep operations running smoothly and safely.

This is a role for someone who wants responsibility, trust, and work that truly matters.

🔥 Why This Role Is Different

• You're empowered to solve problems at the source — because your expertise counts
• You’ll directly influence product reliability, customer satisfaction, and operational excellence
• You’ll partner with production teams, quality leaders, and cross‑functional groups
• You'll be part of a global company at the forefront of solving critical water challenges

 

🛠 What You’ll Be Doing

• Performing incoming and final inspections with accuracy and consistency
• Initiating and managing Nonconformance Reports (NCRs) to keep defects controlled and minimized
• Supporting the shop floor with real‑time quality guidance and problem‑solving
• Leading root cause analysis efforts, including completing 5‑Why investigations for repeat issues
• Filing, maintaining, and providing quality documentation as units move through production
• Updating and modifying ISO documentation, and supporting ISO 9001 audit preparation
• Implementing quality checks, tagging defective parts, and creating Certificates of Conformance
• Identifying opportunities for process improvements that enhance efficiency and product quality

 

📍 Where You’ll Make an Impact

You’ll support the Ludington manufacturing operations while also partnering closely with the Quality Manager and broader quality team to drive business goals and ensure that every unit shipped reflects Xylem’s high standards.

 

🎯 What We’re Looking For

• Experience in quality, inspection, manufacturing, or related technical work
• Strong ability to read drawings, interpret specifications, and understand inspection requirements
• Familiarity with NCRs, root‑cause analysis, and documentation processes
• Understanding of ISO standards and/or experience supporting quality audits
• Comfort working independently while supporting shop‑floor teams
• A mindset focused on accuracy, consistency, and continuous improvement

Preferred:

• Experience with quality tools, inspection reporting, or corrective/preventive actions (CAPA)
• Background in manufacturing environments and quality systems

 

💪 The Kind of Technician Who Thrives Here

You’re detail‑oriented. You communicate clearly. You know quality isn’t just paperwork — it’s preventing issues before they happen. You take ownership of your work and value being part of a team that builds things the right way, every time.

💰 What We Offer:

• The estimated salary range for this position is $30 to $34/hour.   Starting pay is dependent on multiple factors, such as skills and experience.
• 20 days  PTO from the start and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave

🚀 Ready to Make Quality Your Craft?

If you're looking for more than “just another technician job” — and you want a role where precision, ownership, and impact take center stage — we’d love to hear from you.

Apply today and help shape the quality that powers essential operations.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation