Senior Software Engineer - Acquisition & Monetization

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. 

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

Senior Software Engineer 

We're hiring a senior software engineer for a new Acquisition & Monetization product team. This new team will be responsible for building and operating product features and functionality related to:

• The overall user journey from our marketing site through onboarding and activation
• Self-serve payments and subscription lifecycle management via Stripe (plans, trials, upgrades/downgrades, invoicing)
• Product-led growth and user acquisition initiatives (virality, collaboration, sharing)
• Implementation of pricing and packaging strategies
• Data-driven experimentation to optimize conversion, expansion, and retention

This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work.

You can work fully remotely from anywhere in Ireland. You can also make use of our Tines office space in Dublin to meet up with other members of the team when you wish. 

In this role, you’ll:

• Drive impactful changes in our codebase in your first week, and see them live in production minutes after merging them.

• Work closely with colleagues in design and product functions to create and evolve our product – engineers at Tines play a key role in coming up with solutions to the problems our customers face.

• Write and review high-quality, well-tested code to ensure that we’re creating a stable product for our customers, and a stress-free codebase for ourselves.

• Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better.

• Take full ownership of the problems you solve and the software you write to solve them – all the way to production and beyond, responding to customer feedback to improve those solutions.

• Use your knowledge to mentor other engineers across the organization, providing support and guidance to help them grow their abilities.

• Help prioritise our roadmap, identifying how we can use our time pragmatically and effectively.

Projects you might work on:

• Building support for a trial period of our product led growth offering.
• Simplifying the flow and the handover between our marketing site and our app to make sign up faster and more reliable.
• Integrating Tines into a 3rd party marketplace.
• Collaborating closely with our design and product teams to create engaging and effective onboarding experiences.
• Working with our analytics team to make sure we have full visibility into the onboarding and activation journeys of our users.
• Using our own product to enhance our developer workflow to improve your own developer experience.
• Writing a blog post to share something interesting we learned with the community.

Is this role right for you?

• Roughly 7+ years as a professional software engineer with a proven track record of success as a senior software engineer. This is a senior role and we’re looking for candidates with a well of experience to draw from.

• You’ll need direct experience of building and delivering software using a high-level programming language. Our interview process includes a Byteboard exercise which involves adding features to a small command-line app, so you should feel very comfortable working at that level of technical complexity. You can use a language you’re comfortable with to complete the exercise.

• Your abilities matter, not your education or exactly where you’ve worked. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeed.

• Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any experience in that area.

• This role is broad, not specialized. You’ll work right across our stack, with a focus on user acquisition and monetization. You don’t need to have experience in all areas, but you will need to be excited to pitch in anywhere when needed, with the support of your teammates. This allows us to be more effective as a team, and provides a lot of opportunities for you to learn.

• We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker.  Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. We’ll also cover the cost of education material to bring you up to speed.

• We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork.

• Your contributions will be obvious. On a small team like ours, you don’t have to spend a tonne of time and energy making sure your work is seen – your impact will be clear to everyone.

• We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect – we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are.

At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.