Senior Product Designer (Native App) (f/m/x) - Remote

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.

Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.

If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).

We’re looking for a Senior Product Designer to own and elevate our end-to-end native App experience on refurbed. Your work will make the entire journey from discovering our app to browsing, purchasing, and managing orders feel effortless, inspiring, and joyful.

You’ll play a key role in bringing our app into a new era of AI-assisted shopping, designing intuitive and human-centered experiences that help customers make smarter and more sustainable choices.

You will collaborate closely in your new squad with product managers, engineers, and data specialists to define the future of our mobile experience. Together, you will balance usability, conversion, and brand differentiation to create memorable and innovative experiences for sustainable shopping.

WHO YOU ARE

• You’re a native app expert. You have 5+ years of product design experience on iOS and Android apps. You have a strong sense for interaction, motion, and usability in native environments and you are experienced with the platform-specific design systems and know when to flex them for a great experience.
• Your portfolio shows impact. You demonstrate end-to-end product thinking from uncovering insights and defining problems to delivering results that improve user experience and business outcomes.
• You communicate with influence. You can clearly present, discuss, and advocate for design work and align diverse stakeholders around user needs and your design reasoning.
• You’re data-informed. You blend quantitative data and qualitative insights to guide your design decisions and measure impact.
• You’re an AI enthusiast. You’re comfortable exploring and integrating generative AI tools in your workflow and you’re excited to shape how they transform UX work itself.
• You thrive cross-functionally. You collaborate naturally with Product, Engineering, Data, Research and Marketing balancing empathy, clarity, and delivery.

Location & eligibility: This role is open to Europe-based candidates only with a valid right to work.

WHAT YOU'LL DO

• You own the end-to-end user experience of our native app (iOS and Android), with clear ownership of core app journeys and close collaboration across embedded mobile web touchpoints.
• You shape the design vision and product direction of our app together with your Product and Engineering peers, bringing new shopping experiences to life.
• You elevate our app into a new era of AI-assisted shopping, designing recommendations, conversational flows, guidance tools, and other intelligent experiences that leverage emerging technologies and device capabilities.
• You drive and validate solutions through continuous discovery and experimentation, identifying opportunities, solving user problems, testing ideas, and iterating for measurable impact.
• You translate user insights, business goals, and analytics into intuitive flows, elegant UIs, and engaging interactions, while contributing to a cohesive and scalable design system.
• You partner closely with engineers to ensure design feasibility, accessibility, performance, and implementation quality across both platforms.
• You explore new ways of working, using generative AI tools to accelerate the process of shaping digital product experiences while fostering strong collaboration within your team.

WHY YOU WILL ENJOY WORKING WITH US:

Our Culture and Values:

• Decisions should be made based on facts and not by hierarchy levels? We sure think so!
• We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
• You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
• No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!

Personal & Professional Development:

• You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
• We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
• We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.

Flexibility:

• We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
• We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
• You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops

…and much more! See https://careers.refurbed.com/ for further insights!