Trimble Inc.Application Support Specialist
Empower Construction Success: Application Support Specialist (AP, Payroll, and HR function)
Are you a tech-savvy problem solver ready to bridge the gap between complex software and human success? Join Trimble’s AECO team to master enterprise support, leveraging cutting-edge AI tools to streamline financial workflows and deliver world-class service to the construction industry!
About Us:
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.
What Makes This Role Great:
In this role, you will be the primary engine behind our customers' operational success, directly impacting how construction firms manage critical Payroll and Accounts Payable functions. You will have the unique opportunity to blend traditional financial expertise with modern Generative AI techniques, shaping a more efficient future for enterprise application support and customer reliability.
Key Exciting Responsibilities
Master the intersection of finance and tech by resolving complex Payroll (PR) and Accounts Payable (AP) software challenges.
Harness the power of Generative AI tools to rapidly research technical solutions and craft high-quality customer communications.
Orchestrate critical escalations across departments to ensure our global construction partners remain productive and satisfied.
Uphold rigorous data privacy standards while implementing innovative AI-driven support strategies.
Champion customer success by transforming technical hurdles into seamless software experiences.
Essential Skills & Experience
Proven experience in customer support with a natural talent for solving complex technical problems.
Proficiency in Google Workspace and a comfort level working with AI-powered support tools or chatbots.
Exceptional communication skills and an interpersonal mindset that puts the customer first.
Ability to work overtime as needed to meet customer demands and project deadlines.
Bonus Points For
Experience with Payroll, AP / Accounts Payable, and HR functions.
Bachelor's Degree in Business, Accounting, or Construction Management
Hands-on experience with Vista, ERP systems, or basic SQL exposure.
A reputation for being the "go-to" person for technical troubleshooting in previous roles.
Logistics:
Location: Lake Oswego, OR or Knoxville, TN
Schedule: M - F Business Hours (preference for PST), occasional overtime in mornings or evenings
Travel Requirement: 0%
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
Application Support, Customer Success, Construction Technology, Payroll Software, Accounts Payable, ERP, Vista, Generative AI, Technical Troubleshooting, AECO.
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$18.61–$24.66
Pay Rate Type
Hourly
Bonus Eligible?
No
Commission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.