Workday Analyst - HCM

Job Description:

We are Omnissa! 

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.   

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!  

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team.   

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you! 

What is the opportunity?

As a Workday Analyst - HCM, you will be responsible for leading the design, configuration, and ongoing support and improvement of Omnissa’s Workday HCM platform, with a focus on absence, time tracking, and benefits processes. You will partner closely with HR, business stakeholders, and engineering teams to deliver scalable solutions that enhance Omnissa’s employee experience and operational efficiency.

Here is a breakdown:

• Serve as the primary liaison between HR and business stakeholders, product managers, and technical teams for Workday Absence and Time Tracking modules as well as Workday and HR technology touchpoints with Benefits processes

• Configure Workday HCM modules and design functional and technical solutions in alignment with business requirements

• Lead requirements gathering and user story creation in collaboration with HR and business stakeholders, engineering teams, and vendors

• Assess scope, effort, and impact for new requests and enhancements

• Collaborate with business stakeholders to develop test scripts and coordinate testing efforts for project and enhancement releases

• Provide IT support and technical resolution for production tickets, including performing root cause analyses, updating configuration, assessing process or data issues, and providing end user post-production assistance

• Support mass data maintenance requests related to HCM processes

• Provide IT support with integrations and boundary systems, including those related to absence, time tracking, and benefits 

• Review Workday release notes, assess impacts, and prepare testing and implementation plans for semi-annual updates

• Stay current with Workday functionality and recommend system enhancements to optimize, automate, and scale the Workday platform

• Maintain comprehensive functional and technical documentation, including Workday configuration guides and IT process documents

What will you bring to Omnissa?

Required Skills and Qualifications

• 5 to 9 years of hands-on experience as a Product Owner, Business Analyst, or Consultant supporting Workday HCM

• In-depth knowledge of Workday and experience with Workday HCM administration.

• Knowledge of Workday Absence and Time Tracking integration points with Core HCM, Benefits, Payroll, and other Workday modules and HR processes

• Proficiency in requirements gathering, user story creation, and test case development

• Experience with absence, time tracking, and benefits business processes and best practices

• Ability to drive cross-functional collaboration and manage stakeholder expectations

• Strong analytical and problem-solving skills to address application issues

• Strong written and verbal communication skills, including ability to “zoom in / zoom out” and tailor messages for engineering teams, business stakeholders, and leadership audiences

Preferred Skills and Qualifications

• Workday Pro certification in HCM modules

• Experience implementing Absence and Time Tracking across multiple countries/regions in a multinational organization

• Experience supporting integrated benefits processes with external benefits providers and third-party portals

Location: Bengaluru  

Location Type:  HYBRID. This role offers a balanced arrangement, with the expectation of working 3 days a week in our local office and the flexibility to work from home for the remaining days. It is essential that you reside within a reasonable commuting distance of the office location for the in-office workdays.

Travel Expectations: 5% of travel Domestic/International only if business demands.

What is the leadership like for this role? What is the structure and culture of the team like? 

Report to the Manager / Sr. Manager. Work closely with a committed team of engineers, product managers, and developers focused on innovation and getting things done. Build trust among team members and stakeholders, committing to customer success. Operate in a transparent, communicative environment that emphasizes work-life balance and having fun at work.