Associate, Financial Operations

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission:

As a Financial Operations Associate in the Financial Institutions Operations team at Bitpanda, your role will involve providing active support for the company's development of strategic relationships with critical external financial institutions. This involves supporting daily tasks related to our relationships with new and existing financial institution partners, as well as collaborating with internal departments and external financial partners to contribute to meeting the company's financial obligations.

What you’ll do:

• Work closely with internal departments to efficiently manage and complete external Know Your Customer (KYC) requests and other essential banking documentation, ensuring accuracy and completeness.
• Develop initial drafts of compliance questionnaires, contributing to the precision and thoroughness of our regulatory compliance efforts.
• Support bank account opening processes and the administration of bank account access, adhering to internal procedures and external regulations.
• Maintain a proactive approach to tracking and meeting deadlines for external KYC requests, facilitating a seamless and timely process for all stakeholders, alongside supporting the overall process improvements.

Who you are:

• Proven experience (1+ years) in a treasury or banking operations role, with a clear understanding of KYC regulations and banking documentation requirements.
• Strong project management skills, with previous experience in a Financial Operations team, preferably in the banking environment.
• Demonstrated proficiency in Microsoft Office / Google Suite applications.
• Outstanding interpersonal skills, with the ability to communicate effectively both verbally and in writing to diverse audiences.
• Bachelor's degree, preferably in Economics, Finance, Law, Business Administration, or a closely related discipline, providing a solid academic foundation.

What’s in it for you

• Hybrid-working model with 60-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs and policies shaped by our flexibility-first philosophy*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).