Infrastructure Engineer IV

Infrastructure Engineer IV

Remote Location: Boston, MA; Austin, TX; or Washington, DC

Position Summary

As an Infrastructure Engineer IC4, you will contribute to building and operating the infrastructure that supports the HackerOne platform and the thousands of companies that rely on us to manage their security posture.

You are a strong individual contributor and collaborative team member with solid domain expertise in cloud infrastructure and reliability. You work effectively within your squad, take ownership of projects, and help improve the reliability, security, and scalability of our systems. You partner closely with application engineers and other stakeholders to deliver pragmatic, secure solutions.

You understand how to design and operate highly available cloud systems and apply best practices for reliability, observability, and security. You work cross-functionally with guidance, communicate clearly with stakeholders, and approach problems with a service-oriented mindset.

At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, Austin, or Washington DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

What You Will Do

First 30 days

• Onboard with your squad and the broader engineering organization

• Learn HackerOne’s infrastructure, tooling, and workflows (AWS, Terraform, Kubernetes, Ruby on Rails, GraphQL, etc.)

• Become familiar with our reliability, security, and incident management practices

By 60 days

• Participate in the on-call rotation with support from teammates

• Take ownership of a scoped infrastructure project and deliver incremental improvements

• Build working relationships across engineering and adjacent functions

Beyond 90 days

• Independently deliver infrastructure changes that improve reliability, performance, or security

• Understand how infrastructure supports product and customer needs, and translate requirements into practical technical solutions

• Contribute to operational excellence through runbooks, automation, and system improvements

Ongoing Responsibilities

• Design, implement, and maintain cloud infrastructure using infrastructure-as-code

• Collaborate with cross-functional partners to execute on infrastructure initiatives

• Participate in an on-call rotation (one week every four weeks) and help maintain system reliability

• Contribute to a positive team culture by sharing knowledge and supporting teammates

• Continuously improve your technical skills and operational effectiveness

Minimum Qualifications

• 5+ years of experience working with Linux-based systems and cloud infrastructure

• Hands-on experience with AWS, Terraform, Kubernetes, Datadog, Cloudflare, and OpenSearch

• Experience operating and supporting production systems in an on-call environment

• Familiarity with modern DevOps tooling and CI/CD pipelines (GitLab CI or GitHub Actions)

• Experience delivering projects with dependencies across technical and non-technical teams

• Strong understanding of reliability, observability, and secure infrastructure practices

• Interest in secure-by-default infrastructure design and compliance requirements

• Clear communicator and effective team collaborator

• Willingness to participate in on-call rotation between 9am–9pm PT / 12pm–12am ET once every four weeks (Sunday–Monday).

Preferred Qualifications

• Familiarity with FedRAMP, SOC 2, or ISO 27001 environments

• Exposure to AI-related infrastructure concerns (e.g., model deployment, data handling, compliance)

Compensation

• Base salary: $165,000 – $200,000

• Offers Equity (stock options)

#LI-MH1

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

Eligibility may differ by country

We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.