ICON plcInvestigator Payments Coordinator
Investigator Payments Coordinator - Dublin - Hybrid
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Location: Ireland, Dublin
(office-based role in ICON Dublin office but 2 home-based day per week possible)
The Role:
The Investigator Payments Group (IPG) is the investigator payments function for ICON Clinical Research. The department role is to ensure timely, accurate and efficient execution of investigator payments & to ensure all payments are carried out.
This is an excellent opportunity for a self-starter professional, or even an Accounting or Business Management Graduate, to gain new responsibilities in a range of payments and process driven activities, become commercially focused and be a key player within the organisation.
Responsibilities:
Manage and Process Investigator Payments for their assigned study/studies
Managing the internal inbox and internal system.
Run weekly reports to ensure payments information is accurate.
Collaborate closely with different departments including Clinical, PTS, IT, Finance, Legal, Tax and Contracts, as well as external clients regarding payments.
Review payments in accordance with the investigator site budget and visit date to ensure sites are being paid in an accurate and timely manner
Review all site contracts and set up the proposed payees and budget schedule as governed by the signed Investigator Contract.
To escalate payment delays and/or issues should they arise
Possess excellent system knowledge with the ability to resolve complex issues without support from Team Lead
Experience:
1 year relevant work experience preferred, or has demonstrated aptitude necessary to execute the role successfully
Excellent customer service skills
Ability to liaise successfully with all levels of Management at ICON, Vendors and Clients
Good working knowledge of PC applications (Excel, Word, Outlook, PowerPoint)
Ability to easily adapt to dynamic environment working to strict deadlines and targets
The benefits of an Account Administrator working at ICON are:
Flexible working hours as well as remote working.
Free parking on site.
Free onsite Gym.
An excellent opportunity to work in a growing business & supportive team, that offers steady career support & progression.
Please note we cannot accept applications from candidates on Stamp 1G (graduate or spousal) for this role and we can only consider candidates with a minimum of Stamp 4 or Irish/EU citizenship.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply