Senior Product Designer, AI

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a Senior Product Designer to research, analyze, design, and validate Pipedrive’s platform AI experiences across different channels and platforms. You’ll play a key role in advancing Pipedrive’s AI-first vision by discovering, planning and delivering the roadmap for our AI/ML platform. You’ll gain a thorough understanding of our users’ needs regarding utilising AI capabilities with Pipedrive through a variety of quantitative and qualitative research methods and will prototype solutions to improve its quality and user experience.

If you have empathy for users, are good at collaborating with others, love data-backed decision-making and are obsessed with solving customer problems, we’d love to meet you!

Your new adventure:

• Work together with the product manager and the rest of the team to explore opportunities, understand user needs and translate those into experiments, solutions and, in the end, elegant interface designs
• Initiate and organize user research using a variety of qualitative and quantitative research methods to understand the needs of Pipedrive’s users
• Dive into data points and the world of causation and correlation to learn more about user behavior
• Take ownership of the design vision in your area and lead innovation through experimentation and user testing
• Create and maintain deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas and validate solutions
• Ensure design consistency across the product by using our UX & Design Systems.
• Work closely with engineers throughout a project’s lifecycle, providing support, refining the user experience, and dealing with technical constraints
• Collaborate with fellow designers to constantly refine Pipedrive’s design language
• Engage and influence stakeholders and your peers to communicate thought processes and deliverables
• Lead by example by sharing learnings and providing feedback to other designers

Does this sound like you?

• At least 5 years of experience working as a product designer or similar role
• Some of this experience has been in relation to designing solutions powered by AI/ML technology
• Have an extensive understanding of artificial intelligence, machine learning, and related technologies
• Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly
• Able to translate strategy into a well-structured design execution plan
• Able to model both qualitative and quantitative user research from scratch
• Above average skill with Figma and experience with using AI tools
• A strong can-do attitude, great communication skills, and openness to feedback
• Experience in planning and evaluating work processes and taking ownership of them
• Having a portfolio or a couple of strong projects to showcase is a plus
• A degree in the Design field is a plus
• Fluency in English

Why Pipedrive?

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

• #LI-Hybrid
• #LI-ME1

Our design team, with more than 50 members, is looking for a Senior Product Designer for our platform product area to make Pipedrive the most intelligent CRM software in the world.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.