Team Coordinator

As a Team Coordinator, you’ll be a trusted guide and mentor to a group of consultants, helping them unlock their 

potential and navigate their career paths. You’ll combine your technical expertise with people leadership to create 

a thriving, motivated, and high-performing team. 

What You'll Be Doing: 

• Lead regular 1-on-1 mentorship and coaching sessions to support individual growth, address challenges, 

and inspire progress. 

• Partner with team members to create personalized career development plans and guide them toward 

key milestones. 

• Identify high-potential talent and actively advocate for promotions and next-step opportunities. 

• Deliver clear, meaningful performance feedback that builds confidence and drives continuous 

improvement. 

• Model and promote core values through everyday actions, fostering a positive, inclusive, and high-trust 

team culture. 

• Drive engagement and motivation by building strong relationships and a sense of team spirit through 

authentic leadership. 

• Act as a change advocate, supporting the team through transformation initiatives and adoption of AI

powered solutions. 

• Communicate and cascade organizational updates to ensure clarity, alignment, and shared direction 

across the team. 

• Serve as a primary point of contact for technical guidance and problem-solving in complex project 

situations. 

• Provide hands-on support for specific use cases and help align processes to enable smoother, more 

efficient delivery. 

• Ensure effective team operations by reviewing and approving timesheets and time-off requests. 

• Manage and update skill profiles to reflect evolving capabilities and business needs. 

What We’re Looking For:  

• Demonstrates a solid understanding of the customer’s business and how IT contributes to effective 

service delivery. 

• Strong communication and negotiation skills.  

• Possesses strong knowledge and hands-on experience in contract and supplier management.  

• Interacts effectively with stakeholders at all levels within both the customer’s organization and the IT 

provider.  

• Maintains strong technical understanding and translates technical requirements into clear business 

concepts—and vice versa.  

• Thinks innovatively about service quality and identifies ways to improve it within organizational 

constraints (resources, budget, legal, etc.).  

• Excels in problem-solving, thriving in complex situations and bringing clarity to challenges.