Senior Human Resources Coordinator

General Summary

Works under limited supervision and fosters a productive, rewarding work environment for Penumbra employees. The Sr. HR Coordinator is responsible for coordinating a variety of day-today Human Resources operational functions, which may span the employee life cycle.

Specific Duties and Responsibilities

• Provide excellent customer service to employees, responding to inquiries and requests in a timely and professional manner. *

• Respond, update and close employee inquiries (through an employee inquiry ticket system) or assign to subject matter experts*   • May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s.*   

• Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies. * 

• Ensure accuracy and completeness of employee records by regularly maintaining and filing confidential employee files. *   

• May coordinate the credentialing process which includes maintenance of agency accounts (access, documents and billing), employee requirements (applications, medical documents, drug tests, immunizations, background checks and training), general liability insurance, and workers’ compensation certificates* 

• Create and update Standard Operating Procedures (SOPs), HR guides and presentation content. *   

• Respond to ad hoc information requests and prepare reports in support of HR and other departments. * 

• Participate in special HR projects, as needed.

• Support HR records management and audit requests.

• May be responsible for maintaining the HR information on the Company’s intranet and/or SharePoint sites. *

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. * 

• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. * 

• Ensure other members of the department follow the QMS, regulations, standards, and procedures. * 

• Perform other work-related duties as assigned.

*Indicates an essential function of the role 

Position Qualifications

Minimum education and experience:  • Associate’s degree with 4+ years of related administrative experience or an equivalent combination of education and experience 

Additional qualifications:                       

• Bachelor’s degree preferred

• Previous Human Resources and medical device, pharmaceutical, biotech, or other regulated industry experience preferred 

• Customer service oriented, exhibits a positive mindset and is approachable 

• Effective oral, written, verbal and interpersonal communication skills, including empathy, patience and ability to communicate effectively across cultures and with all levels of the organization

• Basic understanding and knowledge of Microsoft Office products including but not limited to Excel, Word, PowerPoint, Teams and Outlook

• Organized and able to prioritize assignments in a fast-paced multi-task environment 

• Able to maintain high degree of discretion in matters of confidentiality 

• Resourceful problem solver with a “can do” mindset Working Conditions 

• General office environment

• Willingness and ability to work on site. 

• Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.

• Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. 

• Must be able to read, prepare emails, and produce documents and spreadsheets.   

• Must be able to move within the office and access file cabinets or supplies, as needed.

• Must be able to move between buildings and floors.

• Requires some lifting and moving of up to 25 pounds.   

 Base Pay Range Per Hour:  $28.00 – $42.00

Individual compensation will vary based on factors such as qualifications, skill level, competencies, work location and shift, and will increase over time based on meeting performance and business needs.

What We Offer

•A collaborative teamwork environment where learning is constant, and performance is rewarded.

•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.

•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.