OtterAnalytics Engineer - Seattle, WA
Who we are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do
The restaurant industry has zero data standardization - POS systems, delivery apps, and inventory tools all speak different languages. This causes semantic drift, impedes AI enablement, and erodes trust. The Analytics Engineering team is tackling this head-on through best-in-class data normalization and modeling, a semantic layer, and automated data quality frameworks - contributing to a world-class data ecosystem from the ground up.
As an early and key contributor to this team, you'll balance hands-on technical ownership with deep cross-functional collaboration. That means building scalable data models and pipelines while partnering with Product, Engineering, Operations, and Data Science to understand how restaurants use Otter, measure platform quality and growth, and transform raw operational data into production-ready datasets that power business decisions and AI-driven products.
Responsibilities:
- Design, build, and maintain scalable data pipelines and models, owning the full lifecycle from source system ingestion through canonical datasets to production-ready analytics.
- Build and optimize data models that run against both batch and real-time query engines, understanding the tradeoffs and appropriate use cases for each.
- Partner with Engineering, Product, and Data Science teams to understand data needs and data generation patterns, define source-of-truth datasets, and ensure data quality across the pipeline.
- Design and maintain data integrity standards, SLAs, alerting, and best-practice data validation frameworks.
- Drive the development of self-service analytics solutions and AI-powered data tools to scale data access for both internal teams and external customers.
- Contribute to the design and evolution of our semantic layer and data modeling standards across the organization.
- Foster a culture of technical excellence, continuous learning, and data-fluency.
What we’re looking for
- 5+ years in the data space as an analytics engineer or data engineer, preferably in a scaling startup environment.
- Strong technical foundations with deep experience in SQL, Python, version-controlled environments, and modern data tooling, including hands-on experience with a SQL-based transformation tool (e.g., dbt, SQLMesh, or similar).
- Significant experience with a large-scale (1B+ rows) data ecosystem, with familiarity across both batch processing and real-time or OLAP query engines.
- Strong understanding of data modeling concepts: star schemas, slowly changing dimensions, incremental materialization strategies.
- Experience partnering with Product, Engineering, and Data Science to deliver data products.
- Demonstrated ability to balance strategic thinking with hands-on technical ownership.
- A "full-stack mindset", not hesitating to do what it takes to solve a problem end-to-end.
- A passion for high-quality, scalable, and highly usable technical systems.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
Salary
The base salary range for this role is $137,000 - $162,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
Benefits Summary (USA Full-Time Exempt Employees):
Medical, dental, and vision insurance (multiple plans, incl. HSA options).
Company-paid life and disability insurance (short- and long-term).
Voluntary insurance: accident, critical illness, hospital indemnity.
Optional supplemental life insurance for self, spouse, and children.
Pet insurance discount.
401(k).
Health Savings Account (HSA)
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Time Off policies:
Discretionary vacation days
8 paid holidays per year
Paid sick time
Paid Bereavement leave
Paid Parental Leave
Benefits are subject to change at the company's discretion.
Ready to join us as we serve those who serve others?
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