3MField Service Specialist
Job Description:
Field Service Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As a Field Service Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by the following:
Implement and administer 3M/Scott Fire & Safety service policy with authorized service centers and in-house repair centers at the zone level. Monitor end user satisfaction with existing service support.
Evaluate existing authorized service center activities and territories through performance reviews recommending additional service and/or termination of authorized service centers not adhering to 3M/Scott Fire & Safety policy.
Provide technical assistance and improve the overall professionalism of authorized service centers, in-house repair centers, and end users by conducting service road shows, improved overhaul, field level training programs, and sales training programs as required.
Responsible for assisting in the overall success of both 3M/Scott Fire & Safety and Zone sales goals assisting SCBA & Fire Specialists and Regional Business Managers with sales presentations where required, as well as regularly promoting accessory, spare parts sales, and service equipment lease programs with the Zone.
Attend and support trade shows, exhibits, and demonstrations as required. Assist the Regional Business Manager as required developing the technical expertise and support of the SCBA & Fire Specialists where necessary.
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.
Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
- Associates Degree in Mechanical, Electrical Technology or Business Administration (completed and verified prior to start) AND three (3) years of Fire Service experience in a private, public, government or military environment
OR
- High School Diploma and Seven (7) years of Fire Service experience in a private, public, government or military environment
AND
- Current, valid Driver’s License.
Additional qualifications that could help you succeed even further in this role include:
Strong interpersonal, communication, time management, and planning skills. Must be a self-starter, detail oriented, with a “can-do" professional attitude and appearance.
Proficient with Microsoft family of software.
Strong Instructional and presentation skills
Work location: Remote based location within the assigned territory
- Territory: ME/NH/VT/MA/RI/CT/NY/NJ/PA/DE/MD/DC/VA/NC/OH/WV/KY
Travel: May include up to 60% domestic travel within the territory
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $96,557 - $118,014, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en\_US/careers-us/working-at-3m/benefits/.
Good Faith Posting Date Range 03/18/2026 To 04/17/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://www.3m.com/3M/en\_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.