Senior Engineer, Identity and Access Management

Senior Engineer, Identity and Access Management

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

 

Job Responsibilities

Job Description

JOB TITLE:                    Senior IAM Engineer 

JOB CODE:                     SH2765

BUSINESS UNIT:            Syneos Technology Solutions        

REPORTS TO:                Director, Technology Solutions; or designee

JOB SUMMARY

The Senior Identity and Access Management (IAM) Engineer is responsible for implementing, managing, and optimizing IAM solutions using Saviynt, Active Directory, and Microsoft Entra ID. This position necessitates a combination of technical expertise and customer engagement capabilities to ensure the effective support and implementation of solutions in an enterprise environment. The Senior IAM Engineer provides technical leadership to junior engineering resources, documents best practices, and mentors IAM support teams.

JOB RESPONSIBILITIES

• Troubleshoot and resolve issues related to provisioning, deprovisioning, privilege management, and attestation.
• Deploy and configure Saviynt, Active Directory, or Entra ID changes and enhancements, guaranteeing adherence organizational policies and regulatory compliance.
• Assume end-to-end ownership for assigned IAM core processes ensuring organizational compliance with best practices and security policies.
• Manage tools and scripts for monitoring system performance, completeness, and accuracy and identify opportunities to incorporate automation for auto-recovery or correction.
• Create and maintain comprehensive documentation for solution designs, configurations, and best practices. Provide training and support to IAM support teams on processes and architecture.
• Collaborate with IAM peers and architects on Saviynt, Active Directory, and Entra ID solutions including requirements analysis, solution design, application integration, testing/validation plans, and the establishment of security controls.
• Provide guidance and mentorship to junior engineers and foster the advancement of technical skills across the team. Promote a culture of continuous improvement and knowledge sharing.

QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’)

• Bachelor’s degree in computer science, engineering, or a related field
• At least 3+ years experience with support, maintenance, and configuration of Saviynt IGA and/or Saviynt EIC including integration with Entra ID/Azure AD, Active Directory, ServiceNow, and Workday.
• At least 3+ years experience with support, maintenance, and configuration in Entra ID/Azure AD, Entra ID Identity Governance, LDAP Directories, and Active Directory administration required.
• Experience with SQL, XML, JSON, and SOAP/REST APIs (Saviynt, Workday, MS Graph) preferred.
• Experience with other Identity Providers (e.g., Okta, Ping, Google, etc.) a plus.
• Solid understanding of IAM principles, account provisioning, and security policies.
• Demonstrated experience with Entra ID single sign-on (SSO) and multi-factor authentication (MFA).
• Experience in the CRO/Biopharma industry a plus.
• Self-directed and able to manage individual projects or work as part of a larger team.
• Excellent written and verbal communications; Solid written and oral presentation skills.
• Strong interpersonal skills with the ability to explain technical issues to non-technical users.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.

Disclaimer:

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

US ONLY

FLSA status:    Exempt

Years of experience required: Minimum of 3 years of Identity Governance and Administration experience.

Physical Requirements:  Position requires: ability to occasionally move about inside the office to access filing cabinets, office equipment, etc. and to move between office locations; ability to maintain a stationary position for prolonged periods of time; ability to occasionally manipulate (e.g., lift, carry, move) office items and packages of light to medium weights of 10-35 pounds; ability to constantly operate a computer and other office productivity equipment (e.g., scanner, phone, printer, copier); ability to perceive and assess written materials for prolonged periods of time; and ability to frequently communicate with colleagues on the phone, by email, and in-person. 

Work Environment:  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is low. This is a largely sedentary role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.  

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.