Customer Solutions Engineer (CSE) intern

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Location: Singapore

About the Role 

As a Customer Solutions Engineer (CSE) intern, you will work alongside the Customer Success team as a hands-on technical contributor, with opportunities to independently own customer interactions as you ramp up.

You are a technical expert and will leverage your knowledge & AI to build tools and processes which ensures our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent. 

Responsibilities:

• AI-Driven Automation: Build and implement AI-native tooling and processes to automate technical, customer-facing workloads.
• Customer Technical Expertise: Serve as the trusted technical advisor for regional customers, proactively providing clear guidance and product expertise across the Cloudflare platform.
• Knowledge & Best Practices Sharing: Drive team success by contributing to internal and external documentation, resolving technical Q&A, and helping to iterate on best practices.

Requirements:

• Currently undergoing a bachelor degree in computing or related field
• AI Tooling & Automation: Demonstrated experience building tools with AI and a strong focus on using automation to solve technical and customer-facing challenges.
• Core Technical Knowledge: Foundational understanding of Web Technologies, Internet Security, Computer Networking, along with strong technical troubleshooting skills.
• Technical Curiosity & Adaptability: Passionate about learning new technologies and comfortable working in a fast-paced environment that requires navigating ambiguity.
• Problem-Solving: Proven ability to proactively identify and diagnose complex issues, followed by developing sustainable, preventative solutions.
• Project & Time Management: Ability to manage a project end-to-end, work effectively to deadlines, and prioritize competing demands.
• Communication & Stakeholder Management: Excellent communication and interpersonal skills for managing stakeholders and providing clear technical guidance to Enterprise customers.
• In office 3-5 days a week in Singapore.

What will you learn?

A front-row seat to how the global internet stays fast and secure, and learn a hybrid engineering, consulting & AI skill set.

• You will learn how the Internet works. You aren't just learning networking; you’re learning Internet-scale networking.
• The industry is moving away from centralized "clouds" toward Edge Computing. You’ll learn how to deploy applications to 300+ cities globally in milliseconds. 
• You’ll gain the deep technical skills as an engineer while developing your business acumen as a consultant.
• You do not just play with ChatGPT wrappers. In this role, you’re building AI-native tools that make the internet self-configuring & self-healing.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.