Sr Project Manager, Technical Programs

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job is responsible for leading complex engineering operational projects from inception to completion. This role involves managing engineering, technical, and procurement activities related to planning, executing, supervising, and controlling technical, operational, financial, budgeting, and contractual commitments.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
• Lead cross-functional project teams to deliver engineering operational projects on time and within budget.
• Develop and manage project plans, including scope, schedule, resource allocation, and procurement activities.
• Identify and mitigate project risks and issues.
• Communicate project status to stakeholders and senior management.
• Ensure compliance with engineering standards and regulatory requirements.
• Manage project budgets and financials.
• Foster a collaborative and high-performance team environment.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Proficiency in project management software tools.

Additional Responsibilities & Preferred Qualifications:

Job Addiitional Duties and Responsibilities

• Translate business requirements into technical specifications for scalable solutions across financial systems and payment platforms.
• Design and optimize complex SQL logic including stored procedures, views, and functions with strong performance tuning for large-scale datasets.
• Architect and maintain ETL workflows and data warehouse solutions, ensuring high data integrity and efficient processing.
• Develop automation frameworks for recurring financial processes using advanced scripting (SQL, Excel VBA, Python preferred).
• Analyze and model payment and financial datasets to support operational and strategic decision-making.
• Collaborate with cross-functional teams (engineering, product, finance) to design robust technical solutions aligned with business objectives.
• Document technical requirements and functional specifications, ensuring traceability and compliance.
• Perform impact analysis for new products and projects on financial applications and associated data flows.
• Lead root cause analysis and resolution of production defects, ensuring minimal downtime and strong incident management.
• Design and implement BI dashboards and reporting solutions for operational insights and executive metrics.

Preferred Qualifications

• 3+ years of experience in SAP HANA development and analytics, preferably in payment or financial services.
• Expertise in SQL performance tuning and stored procedure development in SAP HANA or similar platforms.
• Hands-on experience with ETL tools, data warehouse architecture, and BI platforms (e.g., Business Objects, Tableau, Power BI).
• Advanced Excel (including VBA), SQL, and data modeling skills.
• Strong understanding of financial operations and payment ecosystems.
• Experience in automation and process optimization within technical program environments.
• Ability to work in rotational 24x7 on-call support and overlap with US Central time zone (preferred hours: 4 PM – 1 AM IST).
• Background in technical program management or operations engineering with proven ability to drive complex initiatives.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.