Staff Technical Program Manager

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are looking for a Staff Technical Program Manager (TPM) to join our growing team of TPMs. The Staff TPM will be responsible for leading programs focused on advancing the Tech organization’s ways of working. These will include project management platform migration, developing best practices for different personas, creating effective leadership reporting systems and serving as a subject matter expert on enabling software teams to deliver predictably.

The ideal candidate will be master at navigating ambiguity, sets the example of executing at scale, and is able to flex between big picture and tactical details to accomplish business needs. The Staff TPM is adept at influencing commitment and leading teams to land measurable impactful outcomes, and balances strategic wins and incremental success.

The TPM team at 1Password acts as a force multiplier for the Tech organization by driving cross-functional, technical initiatives. We align teams both inside and outside of Tech to enable timely decisions, uncover gaps, and guide programs towards well-defined, successful outcomes. We use our communication, technical, and organizational skills to help the entire Tech org solve its highest priority problems. The TPM org supports programs across all of Tech, including Engineering, Security, Dev Ops, and IT.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 10+ years of technical program management experience.
• Accomplished leader with experience migrating organizations to program management platforms developed for scale. Unafraid to roll up their sleeves to dive deep longitudinally, while able to drive strategic impact shaping latitudinal direction.
• Deep focus on execution, follow-through and ownership. Owns problems, leads scalable solutions. Sets measurable goals, incremental success measures, steers commitment across teams on complex programs, compelling influencer to drive tangible impactful outcomes.
• Drives simplicity - identifies process breakdowns, designs simple, repeatable and scalable processes, mentors teams on.
• Excellent communicator with experience presenting to senior leaders, representing program parameters to technical and non-technical stakeholders.
• Accomplished at fostering cross-functional relationships and influencing alignment to drive clarity, ownership and outcomes.
• A profound respect for user privacy and information security.
• Ask lots of questions, learn from any failures, and continually stretch yourself.
• Technical knowledge or experience in analytics, infrastructure, product engineering, data engineering or quality preferable but not required.

What you can expect:

• Own and lead high impact, high complex or ambiguous initiatives.
• Identify systemic challenges, and build simple scalable processes & solutions.
• Foster cross-functional relationships between Product, Design, and Tech teams to deliver high quality and highly reliable apps and services.
• Leads team and cross-departmental planning, roadmapping, meetings.
• Deeply familiar with our full technical stack to be able to facilitate complex technical conversations.
• Keep security and privacy front of mind in all aspects of your work.
• Mentor TPMs in the tech organization.

USA-based roles only: The Annual base salary for this role is between $168,000 USD and $228,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $143,000 CAD and $193,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.