Product Lead

About Conduit

Conduit is building the AI operating system for shipping and receiving. We build software that systemizes the planning and execution of work that happens on the dock and in the yard. Our workflows give operators leverage to increase revenue and reduce waste in their operations in one of the most consequential parts of the supply chain. Our platform produces the clean, structured data that makes AI possible, and that data doesn't exist elsewhere. It’s “full-stack AI”. We recently closed our seed round and are growing quickly. We're a team experienced in our domain coming from Flexport, Convoy, Flexe, amongst others. We're backed by Innovation Endeavors and Y Combinator.

The Role

We're hiring our first product manager. This is one of the most important roles at Conduit right now, and an incredible opportunity for an ambitious product lead.

Conduit is built on a core insight — disconnected workflows bleed money in logistics. The "just figure it out" mentality is a symptom of unstructured systems that can't handle edge cases. Before AI has a chance of directing warehouse operations, you need a system that knows what's actually happening. We've built that system. Over 100 customers now run their operations on Conduit, and the structured operational data flowing through the platform is the foundation for what comes next: AI workflows that don't just record what happened, but actively direct what should happen next.

You'll be the person shaping that transition in one of the most critical industries in the world — from system of record to intelligent operating system. Predictive scheduling. Real-time fraud detection. Cross-facility benchmarking. Intelligent driver workflows. These are examples, but you will own the roadmap.

But what makes this role truly different is how you'll work. You'll be AI-first in every sense. You'll live in Claude Code. You'll prototype faster than most PMs can write a spec. You'll use AI to run customer research, analyze operational data, build rollout plans, and move at a level of speed and breadth that would have been impossible two years ago. We'll give you access to every tool you need, and we'll expect you to push the limits of what one PM can accomplish.

That breadth is real. In any given month you might go from interviewing warehouse managers on the floor, to working with ops to stack-rank opportunities, to mapping product vision with the CEO and CTO, to building a working prototype in Claude or Lovable, to writing onboarding guides with customer success, to controlling rollout in PostHog. Most PM roles make you pick a lane. This one asks you to cover more ground, stay organized, and be ambitious about your output.

You'll report to the CEO and work daily with the CTO and the engineering team.

What You'll Own

Understand the problem. Talk to customers. Interview users on the warehouse floor. Learn their KPIs. Understand why throughput, accountability, and visibility are the outcomes that matter. You'll understand why solving them at the dock is so different from solving them in the WMS or TMS. Go beyond surface-level feature requests to understand the full orchestration of moving goods in and out of the warehouse.

Set the direction. Work with our operations team to prioritize the highest-impact opportunities. Map those to product vision with the CEO and CTO. Define the roadmap across two fronts: modularizing the platform so any site can start with whatever solves their most immediate pain and expand, and building the AI layer on top of our system of record.

Ship through prototypes. Unblock design and engineering by building working prototypes in Claude Code or Lovable. Communicate your ideas through things people can click on, not decks they have to sit through. Write clear specs when specs are the right tool, but default to showing, not telling.

Drive adoption. Work with customer success to translate features into onboarding flows and rollout plans. Measure adoption in PostHog. Control releases. A feature isn't done when it's merged. It’s done when customers see their business improve.

Own the business logic. Pricing, packaging, integration strategy across WMS, TMS, and ERP. You'll have a seat at every table where product decisions meet business decisions.

Who You Are

You may have been a founder. Maybe you were a consultant who wants to actually see things through. Maybe you've been a PM at a couple of startups and you're ready to take on more ownership. Whatever the path:

• You're an AI power user. You already live in Claude Code, Cursor, Lovable, or similar tools. You don't just use AI to write emails faster — you use it to prototype, analyze data, conduct research, and move at a speed that surprises people. You believe the best PMs in 2026 look fundamentally different from the best PMs in 2020, and you're already living that way

• You're a structured thinker and a clear communicator. Whether it's a spec, a pricing proposal, a customer-facing release note, or a Slack message to the team — your thinking is organized and your writing is sharp

• You're not afraid of hard work in any direction. Customer calls in the morning. Data analysis after lunch. A prototype by end of day. None of it is beneath you

• You push through walls. When something is stuck — a blocked integration, a misaligned stakeholder, a feature that isn't landing — you don't wait for someone else to fix it

• You're ambitious about your own output. You want to cover more ground, ship more things, and have more impact than people think one PM can. The tools exist to make that possible now, and you're excited about that

• You're a team player. You make the people around you better. You don't optimize for your own visibility

Experience that maps:

• 6+ years in product or a building-oriented role, with meaningful time at an early-stage startup

• You've shipped B2B software for operational users or workflow tools

• You've worked in environments where you had to figure out the process, not follow one

What would make us especially excited:

• You've been a founder, even if it didn't work out

• You can demo things you've built in AI coding tools

• You've built or shaped AI-powered product features — agents, automation, intelligence on top of structured data

• Experience in logistics, supply chain, warehousing, or transportation

Who This Isn't For

This role is not for someone who's primarily a strategist — someone who's great at frameworks and decks but doesn't want to get into the weeds of prototyping, data analysis, or sitting on a customer call to understand why a feature isn't landing. We need someone who does the thinking and the doing, and genuinely enjoys both.

Why Conduit

Real traction, growing fast. 100+ customers. 172% net dollar retention. Customers can go live in under two weeks and expand across their networks. We've proven this hypothesis.

Small team, big ownership. Thirteen people. The surface area of what you can shape is enormous.

You'll work in a way that most PM roles don't allow. Full access to Claude Code, AI tools, and the autonomy to use them. We don't want you to spend three weeks on a PRD. We want you to ship a prototype on Tuesday and get customer feedback on Wednesday.

Massive market, early innings. The dock and yard are the most consequential and least invested-in moments in the supply chain. We're building the operating system for shipping and receiving for the 99% of warehouses that legacy systems were never designed to serve.

Compensation & Details

• Competitive salary + meaningful equity

• San Francisco based (hybrid — we're in the office 3 days per week)

• Health, dental, and vision insurance

• Unlimited PTO

• Access to any AI tools you need. We'll invest in whatever makes you faster