Regional Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary

Xylem is looking for a Regional Senior Field Service Technician to service our water and wastewater treatment equipment at customer sites throughout the South East.

What your day will look like as a Regional Senior Field Service Technician

The Regional Senior Field Service Technician will be responsible for the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, and monitoring equipment as well as service and repair of Disinfection units for drinking water. Additional responsibilities include but are not limited to:

- Rigorous collection, consolidation, logging, and distribution of field data- Chemical inventory monitoring and order placement- Electrical and mechanical troubleshooting, repair, and PM of metering pumps, pipingsystems, relay logic and PLC control systems, telemetry/web-based remote inventorymonitoring equipment- Mechanical installation of chemical feed systems and storage tanks- Conduct startup and training sessions after installation when required- Customer site management via remote access technologies- Become proficient on all air handling and air filtration systems- Maintain, adjust, and optimize all liquid and vapor phase equipment- Download/upload data and information into the customer site database – Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes

Benefits for Regional Senior Field Service Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment

• Generous retirement saving plan

• Generous PTO package and paid holidays 

• Career progression and development plans

• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Position Requirements for Regional Senior Field Service Technicians

• HS diploma or equivalent

• 2-5 years technical experience in municipal, industrial or commercial process water experience, or equivalent experience working with other industrial and commercial equipment and their mechanical and electrical components

• Experience with Microsoft office, including the ability to utilize smart devices

• Ability to work in a high customer facing position

• Ability to identify and remedy potential safety concerns

• Ability to pass a background check, drug screen, and DOT physical

• A valid driver’s license with a clean driving record

**Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.**

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation