PMO Analyst (Client-site)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

We are looking for a proactive and highly organized PMO Analyst to support the CDD (Change Design & Delivery) department. The ideal candidate will be comfortable with administrative responsibilities such as tracking project documentation, scheduling, and reporting, and will possess strong communication skills necessary for the role’s collaborative and cross-functional nature.

Responsibilities include establishing project governance frameworks, providing centralized support, and driving continuous program improvement. The PMO collaborates with senior leadership and cross-functional teams to deliver projects on time, within scope, and on budget.

Key Responsibilities

Project Governance

• Establish and maintain comprehensive project governance frameworks.
• Develop and implement standardized processes, templates, and escalation procedures.
• Define and monitor key performance indicators (KPIs) for program workstreams.
• Ensure adherence to internal policies and regulatory requirements.

Centralized Program Support

• Provide tools, templates, and best practices to project workstreams.
• Facilitate collaboration and knowledge sharing across teams.
• Support delivery managers in resolving issues and escalating concerns.
• Monitor milestones and proactively identify risks and issues.

Communication & Reporting

• Prepare and deliver status reports on risks, issues, and milestones to senior management.
• Communicate updates to stakeholders clearly and consistently.

Stakeholder Engagement

• Interface with senior leadership to align expectations and communicate progress.
• Address concerns, resolve conflicts, and maintain stakeholder confidence.

Continuous Improvement

• Analyze performance data to identify improvement opportunities.
• Implement process enhancements to improve efficiency and quality.
• Design and facilitate training to build project management capability.

Required Qualifications

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
• Experience: At least 5 years of full-time experience as a Project Manager in financial services, banking, or insurance.
• PMO Experience: Proven experience managing PMO functions in enterprise-level programs.
• Methodologies: Proficiency in Agile, Scrum, Waterfall, and Iterative Waterfall.
• Tools: Strong knowledge of MS Project, Jira, Confluence, or equivalent platforms.
• Skills: Ability to manage complex application projects and strong communication skills.

Preferred Qualifications

• Project management certification (e.g., PMP, PRINCE2, Certified Scrum Master).
• Experience in large-scale digital transformation initiatives.
• Familiarity with banking sector compliance and regulatory frameworks.
• Exposure to scaled agile or hybrid delivery environments.

Additional Qualifications

• Strong interpersonal and stakeholder management skills.
• Analytical, proactive, and able to work independently with minimal supervision.
• Comfortable in fast-paced environments with shifting priorities.
• Collaborative team player who promotes knowledge-sharing.
• Quick learner adaptable to new tools and methodologies.