Owner.comLogistics Systems Lead
About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.
Our vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
Why we're looking for you
Our hardware fulfillment is scaling 3x year-over-year. We need a systems leader to evaluate, implement, and own our next-generation logistics infrastructure: a WMS (Fishbowl, Cin7, Blue Yonder) integrated with ERP and deeply connected to Salesforce. You'll architect the solution, build the integrations, and drive adoption.
The impact you'll have
Own WMS/ERP implementation from configuration through go-live
Architect deep Salesforce integrations maintaining customer-facing visibility
Design multi-system data flows across warehouse, finance, CRM
Optimize order management, RMA, inventory, and procurement workflows
Partner with Finance on asset tracking and reconciliation
Drive adoption through training, documentation, and change management
Future-proof logistics operations for 3-5x growth trajectory
Who you'll work with
Reports to: Revenue Operations Manager, Customer Success
Logistics leadership for warehouse operations and fulfillment strategy
Finance for asset management, depreciation tracking, and GL integration
RevOps/Salesforce development team for integration design and implementation
IT/Data Engineering for infrastructure, security, and data architecture
Customer-facing teams (Sales, Support, CS) as stakeholders and end users
What we're looking for
5+ years implementing WMS and ERP systems
Experience with hardware fulfillment or physical product operations (e-commerce, DTC, hardware SaaS)
Fulfillment domain knowledge: order management, multi-warehouse inventory, RMA processes, procurement workflows
Hands-on experience implementing WMS platforms (Fishbowl, Cin7, Blue Yonder, ShipHero, Extensiv)
ERP systems expertise (NetSuite, SAP, Oracle, Dynamics)
Strong Salesforce admin skills and custom development knowledge
Deep integration knowledge (APIs, webhooks, middleware platforms)
Cross-functional collaboration translating technical into business value
Pragmatic execution: balance speed with quality, ship MVPs, own problems end-to-end
High-growth startup experience preferred
Pay and benefits
The estimated base salary range for this role is $100,000 to $120,000 USD plus a generous equity pre-IPO equity package. For salary ranges in other geo locations, please discuss with your recruiter.
Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!
🚩 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.