Associate Technical Consultant

Why join us

Brex is the AI-powered spend platform.

Implementation at Brex

The Implementation team is focused on onboarding net-new and existing customers to Empower, ensuring they have a delightful experience.

What you’ll do

As an Associate Technical Consultant, you are responsible for guiding and supporting Brex’s customers with any integration-related implementations. You’ll be responsible for solving and providing best practices for customers' challenges related to Brex Integrations. You are also responsible for ensuring customers are equipped with the necessary integration knowledge of the Brex Platform to reduce friction and optimize the customer experience.

Where you’ll work

This role will be based in our Salt Lake City office.

Responsibilities

• Recognized by our customers as a trusted expert in ERP architecture and business process flow
• Attend or own calls with customers during implementation and escalations as needed on Integration matters (ie.
• Be a liaison between customers and cross-functional teams and provide product feedback
• Collaborate with the Integration team (Technical Consultants and Integration Specialists) on knowledge sharing and continued learning
• Partner with EPD to ensure the seamless rollout of new or updated integrations for our customers

Requirements

• 1+ years of relevant work experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
• Functional knowledge in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
• Excellent communication skills, both with customers and within an organization
• Ability to resolve issues and risks in a cross-functional and collaborative way.
• Strong sense of urgency in driving projects to completion while achieving the desired business outcomes.

Bonus Points

• Accounting or Finance background

Compensation

The expected salary range for this role is $70,000 USD - $87,500 USD.